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Color Set
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66,637 Verificado Comentarios de clientes |
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So easy to useThis is the best at home hair color product I have ever used. The price has gone up over the years, but it is still competitive for what you get. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCorrina - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Stunning Color!Absolutely Beautiful color- Got 5 compliments today!!!! Love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim -Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Absolutely loveI signed up to the plan last month because I was searching for a dye that would cover my grey for longer and this company popped up. I absolutely LOVE! the colour. My grey is still coming through a bit but after emailing them and getting a very quick reply to my email they are going to tweak it. I can’t believe how quickly they responded, it was within 10 minutes. I’m in the uk and it’s 11pm at night. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Everything was thought of!This kit is packaged so perfectly for everything you might need to color your hair! My color was the perfect shade, which I was a little worried about since it was made for me without seeing me and no face to face communication. But it was just right! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrittany - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your eSalon experience! We look forward to the next opportunity to delight you! |
DisappointingI had high hopes for this after seeing all the 5 star reviews, but the result was not as good as the one I buy from supermarket. It didn't cover all my grey roots and had a golden tinge to it which I was trying to illuminate. Not like the colour I was shown in picture. So, back to old faithful. I hope this is posted as there are no one star reviews on their website. I hope I get my refund as promised. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJayne W.- We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Faded fastCancelling my subscription 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJosie - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
2nd bad color set receivedThe first few orders I received were wonderful but the last three were off. There was a double set I received sometime back and the 2nd set didn't have any color of brown in that set. I figured it was a mistake, it happens. This last set was very bad like it was an old or a bad batch. I mixed the color & developer together as usual, waited 30min, and when I went back to the bottle it had explored all over my sink and floor. I'm discontinuing from ordering from you. This was the 2nd time the color didn't cover my gray strands. The cost is reasonable but too expensive if each set I receive I have to hope it will be a good set once I receive it. Thanks for the right ones. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElise - We’re so sorry to hear that you were disappointed by your two most recent orders with us. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Does not cover grayIt did not cover any of the grays after the application. I will never purchase this product again . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSruthi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
At first Yay, then....At first the color was beautiful and vibrant! I was amazed and in love with my new color. Wash after wash though red dye continued to wash out my hair (No I do not wash everyday) Now My hair has brown roots (normal), red (the dye), and the bleached blonde (middle to end of my hair). I expected so much more from this hair color and totally disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshely - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Grauhaarabdeckung ist super die Farbe ein FlopDie Grauhaarabdeckung hat super funktioniert und auch die Anwendung war total easy. Meine Farbe (mittelbraun) ist allerdings viel zu dunkel geraten. Dazu ist die Farbe total rotstichig und sieht überhaupt nicht natürlich aus. Jetzt sind meine Haare fast schwarz mit Rotstich, wenn Licht darauf scheint. Ganz schrecklich und gruselig und ich bin wirklich enttäuscht, da ich meine Haarfarbe sehr gern mag aber das Grau um mein Gesicht herum unbedingt loswerden wollte. Weiterhin sind mir während des Ausspülens ungewöhnlich viele Haare ausgegangen und ich habe vier mal shampoonieren und conditioner verwenden müssen, bis die Haare nicht mehr staubtrocken waren. Jetzt glänzen sie allerdings total toll. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLouisa F. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |