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Rouge intenseSuper,vous avez tout compris et pourtant j avais un peu peur du résultat Merci à vous Fabienne 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolute disasterI highly regret even trying this. My hair was one solid color - i ordered a color almost exact to my current color which was a very dark rich brown. Only ordered it to even out the tones from being in the sun surfing. I was sent two different color combinations - I even emailed and asked about it before using. One was for "roots" which i didn't have and the other for "ends". The "darkest brown chocolate" somehow bleached the top half of my head into a red/copper color and the bottom half is a completely different color. This is going to cost hundreds to correct. No apology or ownership from the colorist or anyone. Simply another bottle sent to "correct" the top half of the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We’re truly sorry that our color and experience did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Hair color needs to be little more golden blondeThe last kit was too dark but after four washings it was better This current kit is much better after coloring but I would like the color to be a little more golden blonde. Otherwise it is good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The worstDidn't cover my gray made my hair dry as hay the worst hair color ever! I've always used box color natural instincts and my hair was very soft porosity was perfect. I'm so so disgusted. I want to return the color I paid 30$ for its awful! Please please return the money to my account immediately and I want an ra return this awful hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSiobhan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good product but not what I was expectingI thought I was getting a strawberry blonde with intense copper red. Instead my hair looks reddish brown....I feel it almost went darker than I wanted. It does look nice but not the touch I was looking for or thought I was ordering . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Can't stop the compliments!I LOVE THIS CONCEPT!! I must admit I was a little skeptical about coloring my own hair properly? However, much to my surprise I have been VERY successful in coloring my hair! I will be attempting to highlight it this weekend so I will let you know how everything goes! Thank you for a GREAT concept during such difficult times! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonica - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
GorgeousEasy to use lovlly colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this ideaSince the very first order I have loved my orders and they adjust your color to exactly how you describe. Price is great, convenient. Love esalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRaeanne - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Great Custom Color Products and Color Specialists!I had never imagined coloring my hair myself until the pandemic motivated me to give it a try. Thank goodness a friend recommended eSalon! The color specialists helped me with my color selection and sent precise easy-to-follow instructions. (Their website has several how-to-videos, even for highlights!) I chose the autoship option which affords a discount on each color set, and I have found the colorists are quite efficient with updating any orders. I highly recommend eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathryne - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
First time in 25 years my husband has commented on my hair color.The first time in 44 years of coloring my hair that I actually love the color. First time in 25 years my husband has said anything about the color, much less how nice it looks on me. eSalon you nailed it, thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosColleen - Thank you for your feedback, and we are so thrilled and excited to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |