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Color Set
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66,736 Verificado Comentarios de clientes |
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Love it !Love it! All of the products are great! Make my hair feel So soft! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJill - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Amazing!The color came out exactly how I wanted and expected. The process was incredibly easy, and the overall experience was great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarians - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your color. We look forward to the next opportunity to delight you! |
Love itSuch a nice color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good productOverall good experience. Color was darker than exected but still looks good! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerry - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Hair color doesn’t match sample colorAfter two times of hair coloring with the same color -ash brown- the result is too brassy, almost orange in some areas. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlejandra - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
some mistake somewhere?????There is no way this is the same colour i first ordered. Initially i had wanted 'sparkling ginger whisky'. When that didn't turn out as expected i asked for my original order. Put it on today and Now i'm left with a horrible mousy brown. ;-( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna G.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Making my hair fall outI'm going to cancel this. Never have I put color in my hair that makes it fall out in chunks! Never again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynn - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Color SetDas Color Set habe ich schon einige Male abändern lassen. Aber seit kurzem habe ich jetzt meine optimale Mischung gefunden. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I absolutely love the adjustmentI liked it before but was darker than I am use to, although my hair felt great. I asked for lighter and this adjustment to the color I love. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
LOVEIt was super easy with the step by step instructions and my color turned out GORGEOUS! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshlea - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |