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Color Set
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66,754 Verificado Comentarios de clientes |
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Belle couleurCheveux brillants et doux. Couleur intense et magnifique couvre les cheveux blancs parfaitement. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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What a waste of time and moneyOrdered a custom color after researching and reading reviews as I wanted my hair two shades lighter. I was super excited when it came in, did a strand test and didn’t notice any difference but figured maybe it was just too small of a piece. Did my entire head, and my hair is darker than it started. And now I can’t lighten it as now it’s been permanently dyed and lightening with color only works on virgin hair. Would have to bleach it now and can’t do that for weeks either. It didn’t even color my few greys. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Olivia, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Brassy colorColor was not as expected. I ordered the ash tone specifically to avoid brassy look, still super brassy and lighter than expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong color formulaI asked to go lighter and it darkened my hair color. I’m ready to call it quits if they can’t get the color right. I hate my color right now and I’m buying a lightener from them to adjust the colorist’s mistake. Might be time to go back to the real salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Naomi, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Great service and resultsRecieved my root & ends colour, really happy with the results, colour has depth no spillage, no itching whilst colour was in progress, no dryness after washing, very natural looking results. Extremely happy happy with the service, Will be ordering regularly😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedVery nice package but disappointed with the results. Not what I was expecting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAly P. - Thank you for your feedback! We’re so sorry to hear that you're disappointed by the result of your hair colour. We would love to work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps. We want to make this right! |
TollNach einer Änderung der ersten Farbe erfüllt diese Farbe nun alles was ich wollte! Wirklich toll dieser Service. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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TeintureJe suis très satisfaite du résultat obtenu. La coloration est parfaite et m'a permis de cacher mes cheveux blancs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing colorHello, I wanted to get rid of my gray and have some pizazz (sp?) again. I am not all gray but mostly framed around my face. Instead of following instructions from esalon to do my gray hair first I do it last! This results in my hair looking highlighted without the expense and fuss! I LOVE it and I've received numerous compliments but best of all I feel vibrant again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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EnttäuschtLeider bin ich mit meinem Einkauf nicht zufrieden. Erstens hat der Versand ungewöhnlich lange gedauert, was bereits ärgerlich war. Zweitens entspricht die Haarfarbe nicht meinen Vorstellungen. Ich hatte mehrfach erwähnt, dass ich ein helles, aschiges Braun möchte. Stattdessen sind meine Längen dunkelbraun und aschig, während der Ansatz ein warmes Braun mit einem Rotstich aufweist. Das Ergebnis ist weit entfernt von dem, was ich erwartet habe.Sieht sehr schlimm aus.Schade für das Geld,werde es nicht weiterempfehlen! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaya E. - Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |