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Color Set
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66,772 Verificado Comentarios de clientes |
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Loved the color!I originally picked a color that was too dark (for some reason, that is just how I saw my hair lol). They picked one more appropriate for me, and I appreciated it VERY much! I would've looked ridiculous if I had received the color I picked for myself. Thank you so much! ^.^ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Absolutely beautifulThe color came out so rich and beautiful. I got so many compliments. The highlights and tones were ample and the light bounced off and reflected so well. I am happy with my choice and have given your info to several people who I know will be contacting you in the near future. Congrats on another happy customer!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Rien à redireJe suis contente de la couleur malgré que au début j'avais peur cela le donne un autre résultats, mais enfin de compte de compte j'en suis plus que ravi 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Leftovers exploded - red all over my bathroom - looks like a crime sceneI cannot believe I am not seeing this here as it happened to me twice (I have only used twice). I don't like to use the whole bottle since I have short hair. I mistakenly put the top back on the mixed chemicals I didn't use and staged the leftovers to throw away but before taking it to the trash heard a hissing sound in my bedroom to luckily discover it before it blew up all over (only some started seeping out on the box or else it honestly would have blown up red over my whole bedroom). Round #2 being smarter I didn't put the cap on but did place a tissue on top so it wouldn't spill. Came back to the bathroom with it exploded again all over my bathroom. Countertop and cabinet of vanity looks like a crime scene. Won't come off (not kidding, just finished bathroom reno last month). Look, I get that I didn't use the whole bottle like it says but how is this not noted anywhere in the instructions?!?!? The slightest reference may be in step #2 when it says "this is important, don't skip, lather the remaining bottle before rinsing". I thought that was for the color to hold not to avoid an explosion that permanently ruined my bathroom. Product was otherwise fine - I think it left my hair softer than your traditional box color from CVS but obvs not ever using again. How do I cancel? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathryn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Cancel my order and future ordersI asked for you to cancel my order. I noticed on my bank account you deducted money for the hair color. I appreciate your attention but since my finances changed I cannot afford the charge. Thankyou Kathy Rogers 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - Thank you for reaching out! We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Disappointing OutcomeThis is the third time I have used E Salon hair color...my best color outcome was my very first color...the second came out fairly well, but color did not stay well. This last one was very disappointing, not much of a change in color, even though I requested lighter shade, and lacking the lustre...I think that I am going to take a break for a while and maybe come back later in the year...Thank You, Dianne G 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDianne - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Totally different color than last time!Not sure what happened but this color is totally different than last time. It is orange not golden. I'm going to my hair dresser to try and get it fixed. I will probably cancel my subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerii - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Changes to colourI asked my colourist to make a change to my colour and she did a perfect job! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Sehr zu empfehlenEs ist einfach Hand zu haben. Alles wird sehr gut erklärt Schritt für Schritt kann es wirklich weiter empfehlen! Am Anfang war ich sehr skeptisch hat man ein Problem mit der Farbe zu hell oder zu dunkel man wird gut beraten. Ein sehr nettes Team! ☝️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I’m impressedI’m impressed with my custom color, first try and it’s perfect, thank you Crystella L. I have lots a gray and the coverage was on the money, the color is beautiful and the color evened out the different shades of color I had on my hair, I couldn’t be more happier. I will continue with eSalon, I definitely recommend them. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNorma - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, and your smooth results! We appreciate you sharing and Happy Coloring! |