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Color Set
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66,736 Verificado Comentarios de clientes |
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Great colourThe process was easy and the colour looked amazing - all in the comfort of my own home. Only disappointment was that it took 2 weeks to receive my colour after ordering (however, I live in Australia). I have kept this in mind for my next delivery and have increased the frequency from every 8 weeks to every 6 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Gray hairPoor. gray coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIdanis - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray hairs …live onSo the gray at my temples. Slathering in color to point I don’t wipe excess away to get all the fine hairs. Still when I run e out the first thing I see is the glint of silver in the light. I think those fine hair are just resistant to coloring till a certain length…or the color gods are playing a joke on me. The rest of my hair looks gorgeous. Feels silky smooth and the grays color up a beautiful honey with red tint. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Way too dark for my hairI was looking to cover my highlights and get an overall colour as close to my natural hair as possible. The result I got is unfortunately almost black and rather disappointing given that my colourist and I exchanged a few emails beforehand to make sure the chosen colour was right. I am not sure I would recommend :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNinanono - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Way too darkI went through the entire quiz process and uploaded several pictures of myself. The Demi permanent color I received was supposed to be light brown to match my natural color and cover my grays. I followed the instructions to the letter and I have experience coloring my own hair as I did it for years. While the gray is covered, my hair is now dark brown. I have washed it 5 times with chelating shampoo hoping to fade it faster. I really hope this actually washes out in 28 washes but I don’t really trust that it will. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsay - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I have been using it for close to a year, and this time it didn't rootsI have been using it for close to a year, and this time it didn't root and part of the order didn't come, I didn't receive andy email from e-Salone. Please call or email me to update my formula and Order details. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSudesna - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ColorThis color is perfect!! Thank you!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDana - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your customized color! We look forward to the next opportunity to delight you! |
RedI absolutely love my hair and your hair product. Y’all always take care of my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYaasmeen - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great productI really liking my new colour it has warmed my complexion which is what I wanted to happen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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RavieJe suis très contente du résultat très naturel 👍, je vais maintenant voir combien de temps la coloration couvre mes petits cheveux blancs 😁. Pouvez me dire qu'elle est le nom du shampoing fourni il sent divinement bon ? Merci à ma coloriste 😀 0 de 0 personas encontraron este comentario útil. ¿Y tú? |