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Disappointing OutcomeThis is the third time I have used E Salon hair color...my best color outcome was my very first color...the second came out fairly well, but color did not stay well. This last one was very disappointing, not much of a change in color, even though I requested lighter shade, and lacking the lustre...I think that I am going to take a break for a while and maybe come back later in the year...Thank You, Dianne G 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDianne - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Totally different color than last time!Not sure what happened but this color is totally different than last time. It is orange not golden. I'm going to my hair dresser to try and get it fixed. I will probably cancel my subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerii - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Changes to colourI asked my colourist to make a change to my colour and she did a perfect job! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Sehr zu empfehlenEs ist einfach Hand zu haben. Alles wird sehr gut erklärt Schritt für Schritt kann es wirklich weiter empfehlen! Am Anfang war ich sehr skeptisch hat man ein Problem mit der Farbe zu hell oder zu dunkel man wird gut beraten. Ein sehr nettes Team! ☝️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I’m impressedI’m impressed with my custom color, first try and it’s perfect, thank you Crystella L. I have lots a gray and the coverage was on the money, the color is beautiful and the color evened out the different shades of color I had on my hair, I couldn’t be more happier. I will continue with eSalon, I definitely recommend them. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNorma - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, and your smooth results! We appreciate you sharing and Happy Coloring! |
Just what I was looking for!This hair color system was so easy from beginning to end. The questions that are asked to get your perfect color are just right. I love my color, it was easy to apply and made my hair so healthy and shiny! Don't hesitate if you are unsure! You won't be disappointed! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
First timerGreat directions. Hair felt very soft after treatment. Color covers my grey very well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEileen - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
colour is better than salon AND cruelty-freeI was actually looking for a cruelty-free option to cover my grey and found eSalon -- I was pretty sure the colour would be just ok -- turns out the colour is better than what my salon would give me. The salon colourist always said my hair was too grey for a medium brown and needed greater saturation/darker brown to cover the brassiness -- I took a chance and ordered a medium brown from eSalon and gave a note to the eSalon colourist that I was worried about brassiness: The colour I got was PERFECT. It covers my greys, leaves no brassiness and is the most natural looking shade I have had in years. Thank you eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
BeautifulLove the color didn’t turn orange with my natural red hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
mitigéeune couleur beaucoup trop foncée pour moi l(e choix de depart qui etait un chatain clair) il me semblais ne pas avoir choisi cela ...de plus la quantité de produit etait juste car j'ai une grosse masse de cheveux et cela je l'avais bien precisé !sinon application facile ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertoscatherine P. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous et nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vont vous contacter par e-mail et se feront un plaisir de vous aider. |