66,591 Verificado Comentarios de clientes |
|
Ordenar por: |
One word: AwesomeI was very much on the fence about ordering color online and after a couple of weeks I took the plunge and ordered. I sent 3 pictures along with my color quiz and my colorist NAILED IT! I was a little worried about seeing the word "mahogany" but this is a perfect match to the current color I was wearing. I've used both home box color and had salon color and both were very strong smelling and left my hair dry afterward. This smell was not strong and my hair was insanely soft and shiny after. It been a month and I still don't see gray hair poking through. I have my auto-ship set for 10 weeks and feel comfortable ordering again and again. It would be nice to get free shipping with any auto-ship and not just those over $40. I know a lot of other companies that offer that as a perk as well as the discount. I'm very picky about what hair products I use since I have naturally curly hair. You never want to anger the curl beast. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosTracy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
My Hair colorMy hair is now different shades. See my current picture. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosDenise - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
PerfectCovered my grey like A Pro 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Ne tiens pasLe concept est top, malheureusement la couleur dégorge encore après 4 lavages et au final ne tien pas. Je vois toujours mes cheveux blanc après le 1 et lavage. J’avais pris violet comme couleur, je ne vois pas du tout le violet .. trop peu de dose malgré qu’on m’en ai renvoyé une, on m’a renvoyé la même dose donc je ne l’utiliserais même pas si non je dois en recommander une autre pour pouvoir faire tout mes cheveux. Dommage je ne recommanderais pas malgré le concept que j’aime bien. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosLaury O. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes vraiment désolés d’apprendre que votre coloration ne vous a pas satisfaite. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider ! |
ColorNot much to say just want a shade lighter.. Went dark 8 years ago and its been 8 years trying to get back to the more original color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosGrace - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Love the color, but did not take too well in my naturally curly hair.I love this product, however, the color did not cover all my grays in my naturally curly hair as I would have liked. I did keep it in for the 35 minutes it suggested. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosDiane - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Tolle Farbe, Super ServiceIch färbe mir seit über einem Jahr die Haare mit meiner personalisierten Farbe von esalon. Nach anfänglichen Schwierigkeiten wegen der Adresse (es Stand nicht genau dabei mit welchem Lieferanten es kommt)....Danke an den super Service und einer Farbanpassung ist die Farbe perfekt für mich. Super Grauabdeckung am Ansatz und die Farbe hält, dass ich wirklich mit einer Pause von 6 -7 Wochen auskommen bevor ich den Ansatz nachfärben muss. Es ist zwar teurer wie ein Drogerieprodukt aber günstiger wie beim Friseur und ich finde das Preis- Leistungsverhältnis stimmt. Auch ist das mit dem ABO sehr gut geregelt. Man hat auf alles Zugriff und kann selbst bestimmen ob man aussetzen will die Pausen verringern oder verlängern will. Bin sehr zufrieden. Weiter so. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
|
Plus de commandeBonjour j'ai été très satisfaite de ma commande, mais je ne désire plus commander. Ceci était votre dernier envoi. En vous remerciant cordialement. Mme Peter. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
AMAZING!Do yourself a favor and get it right now! Its the most beautiful color I've ever dyed my hair. It looks so natural, healthy and just overall beautiful! It covered all of my grays and i can't recommend it more! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Color lasts longer for red hairI've tried the loreal color & co, and between them and eSalon, the eSalon wins hands down. I use an auburn like color on my long hair, the dye really covers my gray hair (roots mostly) and lasts longer than ANY box dye I have tried. I admit, I was skeptical when I opened my order up and saw 2 different color dyes. After reading the instructions though, I was impressed with the idea of one color for the roots, and one slightly different shade for the ends. I left the root color on 5 minutes longer due to my grays. The color was a little bright at first, but went away after 2 washes. The color is stunning, I will have to send in a photo. 😍😍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosMaria - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |