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Color Set
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66,713 Verificado Comentarios de clientes |
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Far Exceeded my ExpectationsAbsolutely delighted with the result, a natural & glossy colour and my hair feels in beautiful condition with a lovely shine. Thank you to Katharina for creating the perfect colour for me it was exactly what I wanted to achieve. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Not happyColour faded away from my hair after washing my hair in a 1 week 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jalika! We are sorry to hear your color faded after 1 week. Please check your emails, so we can help you further. |
Past colorMy past color had too much brown not enough blonde copper red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheri - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Two different coloursI got my new box and only had time to color my hair now. I received two different colours, one red and one brown. Unfortunately I only picked it up a bit to late and started with the red. My grey roots is now an orange red colour while the rest of my hair is dark brown!!! This is a total mess. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Yvonne. Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color setExcellent color!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Super Farbe :)Farbe gefällt mir sehr gut und einfache Anwendung 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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J'adore ma coloriste !Ma coloriste est toujours à l'écoute. Le set est parfait et super facile à utiliser. Le service est rapide ! Le changement de teinte était parfait avec la repousse de mes racines. Ça n'a pas abîmé mes cheveux jusqu'à présent, ils sont toujours doux. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The worstI’ve never had a color problem before- but this time oh my goodness it’s awful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLayla - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love this product, the bestI love this product, the color is perfect and last very long, doesn’t smell strong and the package with my name on it looks great The customer service is amazing 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Root Touch-upI received my root touch-up and used it to get rid of the pesky grays. I had shared pictures and explained my desire to be able to touch up the roots in between salon visits. Initially, the color seemed perfect but faded after a few washes. I contacted a color specialist, and she adjusted my color. Looking forward to trying it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |