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Color Set
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66,713 Verificado Comentarios de clientes |
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CouleurPas encore trouvée la couleur qui me convient pour mettre une meilleure note,sinon pour la présentation du paquet tout est parfait. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrée S. - Merci pour vos commentaires. En examinant votre profil, nous constatons que vous avez déjà contacté nos experts coloristes afin d'ajuster votre coloration. Dites-nous si nous pouvons vous aider davantage, nous sommes à votre écoute ! |
Pas encore reçu !!Pas reçu ma commande !! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathya F. - Merci pour vos commentaires, nous apprécions votre patience concernant nos délais de livraison. Nous allons revenir vers vous par e-mail pour vous tenir informer de l'avancée de votre commande. À très vite ! |
Nice color but didn’t color my greysThe color was nice, but I would of liked the color to appear a bit lighter. A few days after coloring I noticed my grey/white hairs did not pick up any of the dye. This was very disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMabel - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Purple hairI used product, done step by step instructions. I HATE YOU NOW, FOR MAKING MY HAIR this way. I AM REFUSING NEXT eSALON PRODUCT. I MEED TO CHANGE HAIR COLOR, OR. REFUSING IS NEXT. I EVEN DID NOT GET BRUSH, NOR BOWL , OR CLIPS, TO DO MY HAIR WITH. :[ 😡 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best HaircolorThis haircolor is exactly what I was hoping for. It's definitely worth the price (as opposed to box haircolor). I will never go back to box again. You have a wonderful product eSalon. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Absolutely love eSalonEverything from the personalized packaging to the personalized hair color. I'm all the way sold on this product. I'm beyond impressed and highly recommend everyone to try it. You won't be disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Perfect ColorI had ordered a darker color but my specialist advised that I go a shade lighter so it wouldn’t be too dark. She was absolutely correct. I loved the color she sent and honestly one shade darker and it would have been too dark. Awesome customer service! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Do not BuyVery Disappointed, it did not cover my Grays and left my hair Dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShital - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not professionalI ordered a medium brown my first try. I sent in pictures and explained what I wanted. Needless to say I turned out orange/gold light brown. So I was sent a 2nd box of course free of dark brown to “ cover this mess”. I’m still gold/orange and not dark brown. I normally bye my color from Sally’s and have for years with NO issues. This has probably ruined my hair and I’m now 4 colors. I’m very unhappy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not the colorSo the process is on the easy side, I dont really understand why the roots are so dark when it being put on the roots. The color I received is definitely darker than the actual picture. I would have liked less brown and more copper all around. But it looks more brown than anything. Its not a bad color, just not the color I was hoping to get. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnlex - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |