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Color Set
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66,713 Verificado Comentarios de clientes |
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Just What I WantedThis is the best color ever. It's exactly my color before the grey took over. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - We're thrilled to hear that you're enjoying your custom blended hair color. We look forward to our next opportunity to delight you! |
Pink!!Instead of a slightly reddish medium blond, it is bright pink!!!! So much work went into getting rid of it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYelena - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Supposed to be dark brown, left with black hair! update: after 3 weeks brownUpdate: After three weeks the colour is at it is supposed to be. It is not fading down, so I suppose it is a good dye. The company did offer me return of money and also send me a treating mask. I will not risk again, but overall the product is not as bad as I thought at first time. I bought the dark brown kit. I did everything as I was supposed to do. Unfortunately, my hair isn't brown at all. They are almost black on the tip, with a reddish undertone, and at the end, they are jet black! I did consult with the salon colourist, she suggested that I need to wait few weeks, the colour will wash, also can buy colour removal or go-to salon. I must go to the salon as I cannot walk with two colour hair! I feel really bad. She also said that the next order will be free. No next order for me. Don't want to get another yet black hair! Overall, I must say that the box looked really great, but it doesn't change anything. Now I will have to spend £200 on colour removal and new colouring in the salon . Do not buy it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CouleurPas encore trouvée la couleur qui me convient pour mettre une meilleure note,sinon pour la présentation du paquet tout est parfait. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrée S. - Merci pour vos commentaires. En examinant votre profil, nous constatons que vous avez déjà contacté nos experts coloristes afin d'ajuster votre coloration. Dites-nous si nous pouvons vous aider davantage, nous sommes à votre écoute ! |
Pas encore reçu !!Pas reçu ma commande !! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathya F. - Merci pour vos commentaires, nous apprécions votre patience concernant nos délais de livraison. Nous allons revenir vers vous par e-mail pour vous tenir informer de l'avancée de votre commande. À très vite ! |
Nice color but didn’t color my greysThe color was nice, but I would of liked the color to appear a bit lighter. A few days after coloring I noticed my grey/white hairs did not pick up any of the dye. This was very disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMabel - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Purple hairI used product, done step by step instructions. I HATE YOU NOW, FOR MAKING MY HAIR this way. I AM REFUSING NEXT eSALON PRODUCT. I MEED TO CHANGE HAIR COLOR, OR. REFUSING IS NEXT. I EVEN DID NOT GET BRUSH, NOR BOWL , OR CLIPS, TO DO MY HAIR WITH. :[ 😡 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best HaircolorThis haircolor is exactly what I was hoping for. It's definitely worth the price (as opposed to box haircolor). I will never go back to box again. You have a wonderful product eSalon. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Absolutely love eSalonEverything from the personalized packaging to the personalized hair color. I'm all the way sold on this product. I'm beyond impressed and highly recommend everyone to try it. You won't be disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Perfect ColorI had ordered a darker color but my specialist advised that I go a shade lighter so it wouldn’t be too dark. She was absolutely correct. I loved the color she sent and honestly one shade darker and it would have been too dark. Awesome customer service! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |