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Color Set
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66,713 Verificado Comentarios de clientes |
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Not satisfiedThey sent the wrong color, I canceled yet they sent it after I canceled. Also Italked to a colorist and after I told her two times I couldn't use certain tones they sent the color with both tones that would not work with my hair they Also didn't give me a full refund it's not good business to send wrong color. I am very disappointed and dissatisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJody - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great product.The color set is easy to use and I love the result. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKitti - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing and Happy Coloring! |
Perfect for me!What more could you want? This stuff is PERFECT! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
J'adoreJe viens de faire ma couleur et j'adore, elle est magnifique, lumineuse je suis fan vraiment ^^.merci à Alicia d'avoir ajusté ma couleur ;). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just what I wanted!I want to thank my colorist for understanding and creating the color exactly as I wished. It's perfect.! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great product and colorist responsivenessI had been very impressed with the quality of the hair color products but the color just wasn't right for me. I explained what I was looking for to the colorist and the next shipment was perfect. I truly appreciate the quality, responsiveness and price. Thank you for a great customer experience! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
My hair color is greatI love the custom color I received this order. Last order my color was too dark. I asked my custom colorer to add some highlights to my next color. So I purchased a couple months ago but then was afraid to do it. Instructions said to apply color to roots then the other color highlighter on rest of hair. I guess I thought my hair would turn out a bright color. But actually my hair is an amazing color and my gray roots are gone!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
color changewent to dark. need a hint of red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Coloring was easyI liked the ease of the product. The color was just a little off from what I thought it was going to be. Going to try a different color to see if I can get the color I'm looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Leider nichts für feines HaarIch habe noch nie so kaputte Haare gehabt wie jetzt nach 3 x esalon Anwendung.... Viel Geld für schlechte Qualität. Haare abgebrochen, verbrannte Spitzen und die Farbe ist so schnell stumpf und absolut tot 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaike F.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |