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Color Set
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66,713 Verificado Comentarios de clientes |
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Took a chance and so glad I did!I'm so glad I took a chance and tried eSalon. I love getting "good" mail and the color fights my grays. The box is adorable and I do love that handy sticker they include (hey, it's the small things in life!). My before and after is huge. My hair is so soft and shiny after I color it. Thank you eSalon. You're awesome! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Très belle couleurPas déçu couvre super bien les cheveux blancs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Order not receivedI still haven’t received my order. This is the second order I was forced to place, as the company withdrew the money and claimed it had already been shipped, so I was no longer able to cancel it. Now it’s been over two weeks, and the order hasn’t even been handed over to the parcel delivery company. Very disappointed with the service so far. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi there! We are sorry to hear your order hasn't arrived. Please check your emails, we got back to you to help you further. |
Excellent colorGreat color for me and my daughter 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love, love, love this color!This is a perfect color, and so easy to use! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Color hairlove color hair 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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My hair color is perfect for meMy hair color does not turn brassy I just like it thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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TerribleDidn’t last more than two weeks! Awful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello JoAnn, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Extremely disappointedI have been getting ready for a 2600-mile road trip to attend a huge family gathering with my family that I have not seen in years, recently I've been struggling with my hair since after 15 years of dying it black I decided to work my way back to my naturally platinum blonde hair and of course in that process I've managed to really screw up my once beautiful hair. I wanted to look presentable on this trip, so I turned to my browser for advice and ideas on what to do with my hair to make it better when I came across this website and after reading the details and taking the quiz, I had hope for my lifeless dull hair and then my package arrived in such poor condition I was actually in tears. One of the developer bottles had leaked out all over everything, the bottle looked as if it had been squeezed very hard yet it appeared to be unopened. The instructions were ruined by this and they were so stuck together it almost took ripping it in order to unfold it. I leave for my trip in two days so it's either leave my hair as is and suck it up or go to Walmart and buy some box dye and hope it turns out ok. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Cami, We truly appreciate your feedback and are very sorry that this happened! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Far Exceeded my ExpectationsAbsolutely delighted with the result, a natural & glossy colour and my hair feels in beautiful condition with a lovely shine. Thank you to Katharina for creating the perfect colour for me it was exactly what I wanted to achieve. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |