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Color Set
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66,637 Verificado Comentarios de clientes |
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A Bit DisappointedMy hair was colored to exact specifications given by eSalon, but the gray was not covered completely and just days after the treatment, silvery threads emerged. These were mostly at my temple and front hairline; the other roots took the coverage well. The overall color was also too dark. It has lightened up a bit, but it still does not have the subtle gradiations I was hoping for. My hair feels good, though, and I love the shampoo/conditioner accompanying the purchase. Unsure what to do now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane Marie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did not cover graysDoes not work for my hair aka stubborn grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMila - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Still grey at spotsGreat color, but the grey just doesn’t get colored. It looks like it doesn’t even come at all. I do love the color, so I guess I’ll be stuck with the grey spots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
No color changeMy hair didn’t change color at all, not even my grays. I followed directions but just didn’t show in my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKayla - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Meh, lots of room for improvement!I'm honestly not impressed or happy with my order. It's just ok honestly. It's like box dye that you'd get from Walmart, but in fancier packaging with your name on it and a "customized color". I suppose they came pretty close to the color I requested BUT I don't like how coppery the color is. I've never been able to find a dye that matches my natural strawberry blonde hair, so I gave this a chance and got the same fake, copper looking result as any other reddish box dye hair color. I wasn't seeking a different hair color. I only wanted to dye my grays, but now my entire head (moreso my roots) have that bright copper/orange color that is noticeably fake and unnatural looking. If you're a ginger like me, then you know what I'm referring to. For whatever reason our hair color is hard to replicate. Red hair dyes never turn out looking natural afterwards whether you're a natural redhead or not. This dye is no exception unfortunately. I guess my expectations were a little higher because Brad Mondo recommended it in one of his videos, but I'm sad to report he let me down on this one. I will say that the color is consistent as far as the shade goes. It is the same color all over (roots, mids and ends) BUT there are 2 patches/streaks of hair that didn't take the color on the top, back, center section of my head and I'm not sure why. I'm 99% positive it wasn't my fault because I was very meticulous and had help with it. My hair was completely saturated with dye all over. I know for a fact that no spots were missed and I didn't have any other products in my hair either. I washed it 2 days prior to coloring it because it's never a good idea to dye freshly washed hair, but also not good to dye dirty hair either. There was nothing in my hair. No leave-in products, no detangler. I just shampooed/conditioned it and let it air dry, then dyed it 2 days later. So I'm not exactly sure what went wrong but I'm pretty disappointed with the coppery shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for meIt's only been 2 weeks since I initially colored, I thought I was going to get better gray coverage or at least better, long lasting coverage. Not at all. The color wasn't rich enough. The black isn't as black as box shelf coloring. 2 weeks later I was and now my roots have turned a golden brown color NO WHERE near my original color. I'm not impressed. I will not be purchasing future orders. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYvette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the same as the first boxDid not cover roots or gray at all. Also was a different color than the first shipment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrittny - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
SuperIch bin ganz begeistert von dem Produkt, dem Farbton und der liebevollen Verpackung. Danke schön und weiter so 😊. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I give eSalon A+++I have to admit after my first order I had serious doubts. My color was all wrong. I decided to give it another try and send in a picture of the color I wanted. I am so happy I gave it another shot because the color was spot on!! I couldn’t be happier. They really do go above n beyond. I had explained how my hair was so fried from the store bought coloring kits. Today my hair is so soft and shiny. You’d never know how bad it was 3 months ago Thank you eSalon!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarnie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
AwesomeThe third time was a charm and I’m VERY picky. My stylist nailed it now and I love your products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |