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Color Set
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66,713 Verificado Comentarios de clientes |
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HorribleWorst hair Die I ever used. It’s Extremely messy. Stained my bath tub and all areas around where it splashed while washing the color off. The worst part, It Didn’t cover my grays and the color is way off what I ordered. Very Very disappointed with this product!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGriselda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Très déçue du résultat, très foncéBonjour, Très déçue du résultat, la couleur est beaucoup beaucoup trop foncée, j'ai pris châtain clair et j'ai l'impression d'être châtain foncé! J'avais demandé lorsque de ma commande des tons jaunes ( non oranges ni rouges), que je ne retrouve pas... Du coup maintenant, esalon, comment je ratrape ça svp ? Dernière chose, la quantité de la coloration, vraiment très juste, je n'ai pas eu assez de produit pour faite toutes mes longueurs à l'arrière, j'ai une tignasse très épaisse il faut dire, mais voilà.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFle B. - Nous sommes sincèrement désolés d'apprendre que vous ayez été déçue par les résultats de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |
I might be expecting too much?I have light brown hair but it pulls really red whenever I lighten it. I tried going just one shade lighter than my natural color but it kept looking brassy. I tried leaving it on longer and getting more neutralizer in the formula but it's just not what I was hoping for. Everyone thought I was trying to color my hair red when I was trying to go neutral. I guess I'm someone who will have to go to an actual salon to get what I'm looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I hate it!My hair got thinner! At first its good but after a week it faded so fast! And worst, i can't cancel my order! Its sooo expensive! Such a waste of money! CAN YOU STOP SENDING ME PRODUCTS! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJing - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very damaging!I gave eSalon a chance with 3 separate orders. The color does not cover gray, comes out patchy, and severely damaged my hair. I’ve colored my own hair for years and this is truly the worst at home hair color I’ve ever used. It’s very poor quality. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - We’re truly sorry that our color did not meet your expectations We take our clients' feedback to heart and continue to improve our products each and every day. Please let us know if there is anything else we can do to help! |
Color is not satisfactoryI didn’t have great expectations, but the color is off, and when my roots grew out there was quite a difference in color. Because of the pandemic, I felt it best to continue with Esalon until local salons could fix my hair back to my natural color. Overall, I’m simply not pleased with the color. I notified Esalon, and they adjusted it a bit for my next order, but then I had 3 different colors after the roots grew out a bit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristi - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Your products are fantasticI'm very please with all ur products. My grandgirls want to subscribe. Refresh me how they can get started. Thank you. garnergma6 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMabie - We truly appreciate your feedback! We have reached out to you via email to provide more information on getting your granddaughters started. We hope to continue helping you find hair perfection! |
CoverageGood gray coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDana - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color treatmentLove my color feels so good doesn't leave my hair extremely dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDelois - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom hair color. We look forward to the next opportunity to delight you! |
6 stars from 5 review.1. Very beautiful packed and everything comes personalised, gives the feeling that the expert is next to you. 2. All the ingredients are natural!!! 3. Comes with other many things that are not mentioned when you buy the product, like: stain guard, stain remover, 2 pairs of gloves latex free, paint brush and in top of all everything is eco- friendly. 3. Step by step guide. 4. Covers really well the white hair. 5. Price truly affordable and fast delivery. Very happy with the product and definitely I will buy it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |