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Root care and brassinessI feel like my root color doesn't last long. Also, the color seems to turn brassy looking after a short amount of time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Custom colorIt did not match my natural color. After I dyed it the color looks very unnatural. The dye dried my hair out so bad. It now feels damaged and super dry all the time. I will not use this product again and will tell all my friends and family not to use this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Gray hair is not colored,I ordered 2 sets, unfortunately I used only one. Because my couple gray hair not colored. I did everything by instructions. Thanks God , I don’t have a lot gray hair. I’m very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSaida - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
pratique !Ce système de coloration par internet est finalement assez pratique puisqu'on reçoit la couleur chez soi sans avoir à prendre RV. Par contre l'ajustement de la couleur est plus compliqué. Je viens d'en faire, on verra le résultat rapidement ! Finalement, couleur parfaite sur laquelle on peut faire des mèches ! 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Nice healthy lookLive how soft and shiny hair looks after product is applied 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Irene, Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom Medium Brown (Golden) color! We truly value your feedback and look forward to hearing from you again in the future. |
Love ItJust the right color for my hair. does not dry it out and the shine is great; 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Judith, We're thrilled to hear that you're enjoying your adjust custom Medium Blonde color. We look forward to our next opportunity to delight you! |
The best so farI had asked the personal colorist to change my color ever so much and it came out fabulous 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCorey - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Lovely colourLovely colour this time round. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AmazingI chose a different color to what I would normally use. May I say how pleased I am with the color it really suits me, (not being big headed) My husband tells me every other day how lovely my hair is looking. I have also noticed that the grey has stayed away a little longer. Many thanks to my colorist. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!This is my third time using the color and I’m in love. Everything is so easy to do. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Kim, We're thrilled to hear that you're enjoying your custom Darkest Brown color. We look forward to our next opportunity to delight you! |