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My first order with eSalonI'm really excited that I've come across eSalon. I used to be a natural redhead but a couple of years ago I started going through menopause and my colour has darkened quite a bit which I hate. I've been using a colour from Schwarzkoff which is lovely but fades very quickly so I was happy to try something new. I came across eSalon on Facebook by accident and thought I'd give it a go. From the start I've been very impressed. I have my own colour specialist called Celine who is just wonderful. I sent Celine a picture of my current colour which had been done 2 weeks beforehand and she adjusted the colour that I was going to be sent to me as she thought it would be too dark. My order arrived the other day which was very exciting. I could tell straight away that the products are of a very high standard. After watching all the "how to" videos on Facebook I decided it was time. The end result wasn't as vibrant as I would have liked so I got in contact with Celine and included a picture of my hair with the colour I was hoping for. She replied back to me very quickly to advise that she would adjust my next order. Even though the colour wasn't exactly what I would have liked, my hair feels really lovely and healthy. I was very impressed with the shampoo and conditioner that came with the colour so much so that Ive added it to my next order. I highly suggest that if you do order from eSalon you watch the how to videos even if you regularly colour your hair, they have some fantastic tips which are very useful. I can't wait for my next delivery. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrudy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We are excited to continue working with you! |
Best at home hair colour - covers greysWhilst stuck in a covid lockdown I've been at home watching new grey hairs sprout on a daily basis. I decided to try eSalon after reading many excellent reviews. It is by far the best at home hair colour. The custom blend is excellent - previous attempts to use supermarket hair dye like L'oreal have resulted in my hair being extremely dry and the colour turned out way darker than intended. Other dyes also sting my scalp. The eSalon colour is just right and my greys are covered. The formulation is gentle with no stinging on the scalp. The packaging for the products is excellent. I especially loved your video tutorials that I watched numerous times. Only thing is the shipping time was 17 days which is far too long. You really need to sort that out for international customers. However, based on the great results of this dye and that its excellent value, i will be purchasing again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Best color matchLoved the ease of application and the results. The color was exactly what I wanted. It made me look and feel attractive. Best decision ever to choose eSalon. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Karen, Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom Dark Brown (Copper Mahogany) color! We truly value your feedback and look forward to hearing from you again in the future. |
Strawberry BlondeI have been trying to find a color that is close to my natural. I’m 40 and my red was starting to look dull, also natural red hair turns white earlier than other hair colors and I had what I started calling “my Rogue patch” (think X-Men). I hated going to the salon, between the cost and every colorist refusing to believe when I say a little red goes a long way when you put it over natural red hair. I would pay more than $100 just to go home and frantically start washing with dandruff shampoo to intentionally try to get the color to fade.The other fun fact about red hair is dye doesn’t stick to it as well so it fades fast; trying to touch up my roots with the same color leads to a distinct 2 tone look. Yikes. I’ve been using eSalon for a little more than a year. I bought the clips, bowl, brush, and cape and every 6-8 weeks I settle in, turn on my music, and get to work on my roots. Then I take a few very small sections here and there and go all the way down. I love it EVERY time and get a ton of compliments on it. I’m a pharmacist and once I gave an antibody test to a beautician who asked where I got my hair done. When I told her I do it myself, her exact words were “you are ******* kidding me!”. Then she apologized for swearing and said she just couldn’t believe it. It’s mostly medium blonde with maybe 1/8th copper. Most people are surprised that it’s not my natural color, even my mother-in-law didn’t think I dye my hair. 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Lovely colour but..I do like the colour, just perfect shade, however my hair feels more tired now and dry. At the same time now matter how much I rinse, even after a few weeks worth of washes - the hair colour still keeps leaving stains on my towels. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom ColorHappy with this color, although I wish there was less of a red undertone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRita - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Happy with my orderI am happy with my order. But the color didn't turn out the way I hoped. I will order more and change the color a bit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOlabisi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Renee’s reviewThe color was a little better than the last but it really fried my hair! My hair is like hey now!! I hate how my hair feels! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenee - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn't cover roots wellHave used same color before with better results - didn't cover my roots very well. Even tried again after shampooing with leftover color and just didn't take. Will be rethinking buying this again.....was using to freshen roots between salon colors and it would get me a few weeks, but not this time, so ended up going back to salon the following week. Not cost effective when it doesn't work.... :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiana - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
colorsuperbe produit les soins la couleur c 'est genial 0 de 0 personas encontraron este comentario útil. ¿Y tú? |