66,655 Verificado Comentarios de clientes |
|
Ordenar por: |
AwesomeI’m so so happy with this! I stopped dying my hair around 4 years ago and embraced the grey but felt I needed a bit of a boost and took the risk of ordering from here. The colour is amazing and my hair feels so healthy and thicker oddly. The dye has faded a little on the grey around the temples but not in a terrible way and has covered quite well. The dye remover wipe is like magic. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
I LOVE MY HAIR!Super easy process, can get a little messy so prepare an area that will more than likely get in touch with the color/products ( an old towel/ scrap of cloth for example). I felt the process went faster than it would've been in the salon, and I am happy with the results. My scalp can be pretty sensitive, but this doesn't irritate it too much at all. I love the tint rinse( in copper) that I use later on. If one thing could be different? make all the products eco-friendly/sustainable/plastic-free or 100% recycle friendly ( I believe some are). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosCaoimhe - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love it, but….The colorist still hasn’t gotten it exactly right. I do love how my hair looks and feels. It’s healthier. I am AMAZED! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosTiffany - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Good coverage of gray hairI have been very pleased with the personalized colour I received. Because I have very short hair it would be more economical for me if they had an option for the amount of product needed. I have to dispose of at least half that’s not used. Other than that I will continue to order the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosBernice - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Too close in color to my highlights. Use the color on roots only.Too close to nightlight color. Would prefer an ashy low light. Haven't had to do nightlights since April. Color is too one dimensional. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosKaren - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Horrible !J’avais tellement d’espoir et maintenant j’ai surtout du regret :( 1- je suis habitué à colorer mes cheveux, j’utilise des colorations pro (Schwarzkopf) et des colorations achetées au supermarché, et jamais je n’ai eu une coloration qui sentait comme celle-ci. L’odeur est insoutenable, mes yeux n’ont pas arrêté des perdre des « larmes » j’arrivais à peine à respirer ! 2- la couleur n’est pas du tout la couleur présentée quand j’ai passé commande ! J’ai demandé du châtain moyen irisé, et maintenant mes cheveux sont noirs, ternes et complètement cassés ! Même les couleurs acheté au supermarché correspond plus au photos que la vôtre !!! Très déçu 😔 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosCamila G. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que notre couleur n'a pas répondu à vos attentes et de la gêne occasionnée lors de l'application. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez le meilleur résultat qui soit. Veuillez vérifier vos e-mails, nous vous avons contactés pour remédier à la situation. |
Colorist did not read my noteI had a couple of orders and LOVED my color. I did not order for a while and when I ordered again I thought I said all the same things but the color was very fake looking red. A red that is very unnatural. For my next ordered I looked up my previous color and put that in the note and I received the same FAKE UGLY RED! I really liked the original color so I’m willing to try one more time.. but it’s impossible to even contact anyone so im not going to hold my breath. Too bad. I really wanted to like this company! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosMary - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Not for hard to cover grey hairNot for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosElizabeth - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Excellent colourReally pleased with the new colour result, although a little darker than I originally wanted, the tone is excellent. Thanks for listening 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Perfect colorExcellent 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosVivian - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |