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Color Set
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66,689 Verificado Comentarios de clientes |
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No color change and no gray coverageMy color remained EXACTLY the same and no gray coverage AT ALL. I've never experienced anything like it with a hair color before. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Bottle leakedThe color didn’t last very long. I don’t know if it was because the bottle came not sealed so there wasn’t enough product in it or another reason. I have pictures of the mess if you would like them. Thank you for your time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
No gray coverageI had them adjust my color because the grays weren’t getting covered by these colors. And now that it’s been adjusted it’s worse you can see my grays all over the place now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Cover wasn't very goodI was not happy it did not do a very good job of covering my gray. I did the area with the gray let it set longer then did the rest of my hair. Not happy with this batch of color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Perfect.Amazing. Looks great. Will be reordering. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful colourMatched my hair not greasy like some colours, very good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect Match!I included a photo of how I wanted my hair color to look and I am so pleased with the results. Thank you for creating the exact color I was looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonica - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
lighter colorWay better than dark brunette!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
CouleurBonjour Finalement je préfère la 1ère coloration Merci d’en prendre note Cordialement 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSabine H. - Merci pour votre commentaire. Nous avons informé nos coloristes de vos préférences. Nous allons revenir vers vous par e-mail pour plus d'informations. Encore merci d'avoir choisi eSalon ! |
Do not useTurned my hair really gold had to go to a salon to fix it !! It also made my hair feel like hay and rubberywjen wet!! Do not purchase save your hair !!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |