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Color Set
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66,689 Verificado Comentarios de clientes |
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Color didn’t lastI was really surprised that the color washed out in two weeks! Color lasted almost 4 on the previous treatment. Kind of disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarlee - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Nicht vertragenDie Farbe hat nach dem Auftragen auf der ganzen Kopfhaut gebrannt, leider nicht vertragen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVioletta L.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Es tut uns leid, dass Sie nach der Verwendung unserer Produkte Beschwerden hatten. Bei empfindlicher Haut kann die Haarfarbe zu leichten Reizungen der Kopfhaut führen. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Fin de mon adhésionBonjour ! Je souhaite arrêter de recevoir les couleur car l'odeur est forte et le résultat ne convient pas à mes attentes ! Merci d'avance de prendre en considération ma demande et bonne continuation à vous. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSabine R. - Nous sommes sincèrement désolés d'apprendre que vous ne souhaitez pas continuer avec nous. Votre satisfaction est primordiale pour nous. Nous vous avons contacté par e-mail afin de vous aider. Veuillez vérifier vos e-mails, pour plus d'information. |
Cheveux longs et épaisLes deux flacons reçus ne suffisent pas à ma chevelure très dense et longue. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertoscaroline N. - Merci pour votre commentaire. En examinant votre profil, nous constatons que vous avez déjà contacté l'un de nos experts coloristes pour résoudre votre problème. Dites-nous si nous pouvons vous aider davantage ! |
Love my colorThese products are great my color is bright and long lasting 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeslie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great colorLoved color and how it went on my hair,5 star 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon |
PerfectThis time all greys was covered. Thank you for the adjustment of color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color was awfulI’ve been dying my hair a long time and it’s especially hard to screw up my hair but this hair color has done just that. I ordered darkest brown + violet explaining I hate a lot of red and my hair turned 3 shades lighter on roots and looks horrible. I tried using the extra bottle of color to fix and it did same thing. My roots are now blonde and red and I absolutely hate it. Cancelling and would not recommend this to anyone 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAutumn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AwfulThis colour made my hair so dry ! I did not get the colour I wanted . I am not happy a wish for a refund a to cancel my subscription! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda T. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
like coverage and color. need better conditioning. hair is dry, frizzy, breakingLike coverage and color, but my hair is dry, frizzy and breaking 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We truly appreciate your feedback! e take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |