66,655 Verificado Comentarios de clientes |
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Beautiful colorLook very natural! Lots of color. Wish the Shine was a touch more though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
It’s goodBut still too dark. Despite multiple feedback given 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Big mistakeIt was the biggest mistake I've ever made to order personalised color. I am blond and usually going for light highlights or Bright warm colours. I decided to order from this company as it looked legit. Turned out that color they sent me was red instead of light blond. Not only this - dye almost burned my scalp. I would not recommend it to anyone. Deleting my account. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarolina R. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not covering grayThis formulation did not covering my gray even though i left it on longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGloria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AwfulI ordered dark blonde and now I’m flat really dark brown and my hair is like straw. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Last 2 orders didn’t cover my grey but esalon made it rightI’ve been using esalon for a couple years but the last two deliveries of hair colour failed to cover my grey but esalon reformulated it to make it right. Thank you! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ColorJust right now with my hint of red like my natural color. Looks so natural! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRita - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfekter FarbtonMeine kurze Beschreibung des Farbwunsches wurde von Anfang an perfekt umgesetzt. Dank der Barrierecreme hatte ich zum ersten Mal keine Flecken auf Stirn und Ohren. Die Anwendung war einfach und das Ergebnis ist überzeugend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Healthy, but dissapointing colour!I had such high expectations, particularly as my hair is quite lightened anyway. Much darker than expected, have discussed with customer services, and re-formulating colour. However condition was lovely, and super easy to apply! Will review once my reformulation has been created, and I have tried. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicolle M. - Thank you for contacting us! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. We truly value your feedback and look forward to hearing from you again in the future! |
DisappointedOrded this in medium blonde and my roots are red think I will stick to my supermarket next time or my hairdressers looks horrendous complete waste of money and got to dye it again now won't be ordering again from here one really angry upset customer here (ب_ب) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGaynor - Thank you for your feedback. We’re truly sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps. |