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Color Set
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66,689 Verificado Comentarios de clientes |
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ColorColor didnt color my grays 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great Color; Not Lasting As Long As BeforeI love your company, your Colorists, & have loved your product for a few years now. That is until these past few kits. Your color always lasted extremely well but not anymore. Within 3 weeks the white hairs are white again. Your formula change was not a good idea. Not only does the color not last, my hair does not have the shine & softness it's always had with your kit. Why did you mess up a great product? Your Colorists are great, they've matched my natural red hair perfectly. Now, with your color not lasting even a month I don't know what to do. I do not want to over dye & damage my hair. I also do not want to see white hairs. PLEASE GO BACK TO YOUR PREVIOUS FORMULA!! Thank You, Lisa W. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Feel like nobody listensI complained and complained about orangish tones and no matter how many times I complained..i still get same results. I give up on esalon. I can buy 5 dollar hair color and get orange tones. So disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color didn’t takeI followed the instructions step by step it didn’t cover my grey hair at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Wrong colorI had asked for my custom color to be light brown with a blonde highlights and I received a medium brown....not happy with it this color. Maybe y'all can make this right. I have been a satisfied customer since 2019 until now. I'm trying this again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
It broke off my ends and Dried my hair out completelyDried my hair out completely. I’m so sorry I wanted to love this , but Mediocre product I followed every instruction by the letter. The color was pretty . not what I wanted but I expected that was ordering something online? ! I just didn’t expect it to dry my hair out so bad!! sorry won’t order again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngel - We’re so sorry to hear that you were disappointed by the results of your application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Awesome products!!Super quality products at Reasonable prices. Love eSalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherilyn - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color preference💘 this color covers my grey holds well beautiful color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWinona - We're thrilled to hear that you're enjoying your custom color and gray coverage. We look forward to our next opportunity to delight you! |
HaarfarbeIch bin total zufrieden,nur noch alle 9 Wochen Haare färben. Farbe hält toll und entspricht meinen Wünschen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I did it myselfI actually colored my hair myself. The instructions were easy to follow. The color kit was laid out and easy to see the steps. My hair turned out great! Thank you!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |