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Color Set
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66,655 Verificado Comentarios de clientes |
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Bad color?My hair literally looks green, it's not blonde at all, more like a light ash green/brown and ZERO Grey coverage. My grey looks worse now that I colored. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTara - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Product was very drying on my hair.Not exactly what I was expecting. I followed the directions to the "t". First of all the color did not cover my grey hair. I am only showing grey around the hairline, but it did not cover the grey. Second of all, my hair ended up Very dry and it broke. I was going to use the high light package that I purchased, but decided not to as my hair was breaking and very dry. Then I received notice that my next shipment was "on its way". I rec'd the message on a Saturday. I called immediately on Monday AM to cancel and was told my shipment was already on the way. I did not have sufficient time to cancel this shipment. Now I will have to return product and STILL PAY FOR SHIPPING. I'm not a happy camper!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarsha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Easy to useEasy at come dye. Happy with results. Cute packaging. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKirsten - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect colorMy stylist Jessica made a great choice for me based on my photo. My initial choice was all wrong and a day after my order I woke up thinking: NOOO! But that same morning I got an email from my esalon stylist suggesting the right color and really Woah! Beautiful color that covers greys. Only problem the shipping to NZ takes a long time!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCorinne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Too darkI ordered dark brown for Fall. I put it on my dirty blonde hair and it came out black. I was sad cause looking forward to a dark brown but came out more black the dark brown. It was black with burgundy color. Otherwise very nice quality and product went on nice. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdalie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
ColorI am not happy with the color. My hair turned pinkish red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMIssy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorSo easy & the colorist’s are wonderful at listening to your requests and knowing how to accommodate any changes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosToniAnn - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Loved it!From the tidy box of kit to the easy to display and follow instructions and the end colour, I loved this! Looks just like I’ve been to the salon. My one thing I’d add to the instructions is to make sure your finger is over the top of the bottle opening in the final step of adding water to the colouring bottle…I shook it everywhere! Oops! Thank you e-salon for my first and lovely darker blonde hair colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Consistent colorI have become a fan of the consistency of the shipments and the color… so more scouring the stores for a color match, or spending gobs of money at the salon every month. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Not enough coverageI expressed how I have red undertones and want to cover them up. My personalized hair color covered up my red undertones a little, but they are still very, distinctly present… to the point that my boyfriend couldn’t tell a difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBailey - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |