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Expected a decent product: e-salon exceeded expectationsNot only was the product easy to use, it colored the grey without using ammonia and left my hair soft and shiny. Kudos for providing packaging that really has customer ease of use in mind,from gloves to a sticker that fastens instructions to mirror. Color was true to requested color. Well Done. I will continue using this 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSybal - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Wonderful ProductThis is so easy and convenient. I get just the color I want- customized to get the right tone for me, vibrant but natural-looking, all sent to me when I want it. Plus, my hair looks really healthy and shiny - it’s such a great product. The customer service is very responsive and helpful. This is life-changing - I’ll never go back to a salon again for color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Really good color!This stuff really lasts so much better than other home brands. I have a tough color to perfect and the consultants have really listened and helped me get great color. Well worth the price. Excellent quality and service! Happy customer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFlutters - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Even my hairdresser approves!!Love my colour, beautiful tones of brown and gold! Getting lots of compliments about it! Had my hair cut a week after colouring and even my hairdresser approved!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Super produitsLa qualité est top Et quantité aussi 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color ReviewThe color was a bit more copper than I would have liked. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlaina - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I wanted to match my rootsI joined Esalon to get a professional opinion on matching my roots. I wanted to cover up the orange red blonde balayage that I previously had. I sent in pictures and the beautician messaged me what I would be receiving only! She didn't ask me more about what color I wanted, didn't send me pictures of the color I would be receiving. When I got the box I opened it and it was very nicely packaged so I went ahead and used the color. To my horror the dark brown made my hair black it did not match my roots and I did not color my roots because I wanted to see how big of a difference the color was. The color had to be three shades darker than my original hair color. There is no way I can bleach my hair to remove the hideous color, it'll be over processed and fall out. I have to live with this horrible color until it fades. I messaged the e salon team and told them what happened and I sent in pictures and the only thing they could say was We will credit your account. Do they honestly think I will use them ever again! I have more luck going to Sally's beauty supply store picking up my own color and doing my hair that way. Save your money and do it yourself at Sally's. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrianna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned my hair BLACKNot happy as my hair turned black 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Great gray coverageEasy to color my hair with all the products Brush, bowl and timer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Excellent resultsAgain hit the brief outstanding colour many compliments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |