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The color was NOT what it wantedNot only was it not what I wanted it was even worse than what my hair looked like before :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMolly - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Good choice for dry and color treated hairFeels smooth and free of a tangle! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Claudia, We're so happy to hear that you're enjoying your custom Light Brown (Copper)! We truly value your feedback and look forward to hearing from you again in the future. |
bestbest color treatment hair looks and feels so good after treatment 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Laura, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Light Blonde color. We look forward to the next opportunity to delight you! |
Eine positive ÜberraschungIch war zuerst skeptisch, wurde jedoch wirklich positiv überrascht. Die Farbe ließ sich sehr gut auftragen, die Haare fühlen sich sehr weich jedoch nicht erschlagen an. Werde sehr wahscheinlich wieder bestellen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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UnsatisfiedDon't like the result! I expect ash gray it definitely redesh color! I follow the directions and didn't work well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not as I ExpectedI usually love my hair color; however, this time not so much. I requested a deeper reddish/brown but it came out much more brown with very little red. The color was not as vibrant as I usually get from my order. Also, I requested more gray coverage but got even less. The color faded much faster as well. I have always been happy but was disappointed with the outcome this shipment. I have requested a color adjustment, more gray coverage, and a longer-lasting result. We shall see how this one turns out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJana - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
I love my color, I'm hypoallergenic and these products do not irritate my gentleI'm hypoallergenic and these products do not irritate my gentle sensitive scalp. Thank you! Plus you got me through the hard times of COVID-19. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGlenda - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Ravie comme la dernière foisJe suis très heureuse d'avoir trouvé la couleur qui me convient parfaitement, pour ça je vote pour e - salon , merci à toute l'équipe, Angélique 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itThe adjustment made to my color was perfect!! It is exactly what I was looking for. Thank you so much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeckie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Works just as expected but I do make 1 adjustmentI do love ESalon! I have some very resistant grey hair that grows fast therefore, going to the salon every 4 weeks is very expensive for me. I used to work in a hair salon so I have some experience with color application which has helped me. I do love the color match I have now but I do notice the color is quite faded after 6 weeks and gets quite brassy. Once I redo my color and do the suggested emulsify process, my color is good as new again. The kit has everything I need. I do leave my color on for 10 mins longer than the instructions. The instructions state 30 mins development time but I need 40 mins for full grey coverage. This might need to be stated on the instructions for others with resistant grey. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNiamh - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |