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perfect matchthis is the first time in years that I feel like the colour matches my natural colour. I am a red head and it is very difficult to find a good match- but I have found it!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color setIch bin so zufrieden. Es sieht gut aus. Jeder sagt wow die Farbe steht dir. Ich danke euch 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GrauabdeckungPerfekte grauabdeckung und leichte Anwendung Die Haare fühlen sich nach dem Färben gut an und sehen frisch und gesund aus 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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great service!I’m so impressed with the color experts. The product itself is good, but the ability to call for support and talk with knowledgeable colorists is exceptional. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTara - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect Color MatchMy first time trying and the color match was spot on. I was nervous at first as the root color was jet black, but turned out perfect. There are a few more steps than I am use to with box color, it is worth it. Fist time my hair didn't feel like straw after coloring. It's only been a week and I shampooed twice, so far so good with the color not fading quickly. Great grey coverup too! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristine - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
AWESOMEThey could not have done better! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRena - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
too darkThis recent order is too dark and patchy. I preferred my first order from Dec 2020, that colour was more appropriate and the coverage was much better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Color is good but my whites are still thereI followed all the instructions, however my whites are still very much there. Some had darkened a little bit (brownish) but I could clearly see whites/grey hair. The shampoo and conditioner were very good though as it left my hair feeling silky smooth. This didn’t do it for my hair. Canceling subscription after 1st attempt. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
The color was NOT what it wantedNot only was it not what I wanted it was even worse than what my hair looked like before :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMolly - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Good choice for dry and color treated hairFeels smooth and free of a tangle! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Claudia, We're so happy to hear that you're enjoying your custom Light Brown (Copper)! We truly value your feedback and look forward to hearing from you again in the future. |