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Color Set
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66,637 Verificado Comentarios de clientes |
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Überzeugt leider nichtDie Farbe ist zwar ganz hübsch, aber meine Haare fühlen sich auch nach mehrmaligem Waschen immer noch schwer an und wirken strähnig. Ich werde daher keine weitere Bestellung machen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJutta W.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Over all a great product!I absolutely love this product. It left my hair so soft and shiny. However, I am not 100% pleased with the color. It is too dark for my complexion and eye color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTiffany - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
bad batch of color maybe not satisfiedJust wanted to let you know I'm not happy or satisfied with my last color package. I have explained over the phone and by email. I either need a refund for my last color or the next order at no charge to me. Please let me know what you decide. If no refund or a free color then you can cancel my account. Thank you..............Linda Ross 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Terrible colourMy main request was to neutralise the red in my hair as my roots were dark with grey and the rest of ny hair was brown/red/ginger (wishy washy). I've waited months to do this, took my time to apply colour as guidance stated and now I've roots that match the other and I hate it 🙄 it looks redder than ever! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne L.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
FarbeDie Farbe ist gut doch stinkt sehr stark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichaela K. - Vielen Dank für Ihr Feedback. Wir möchten uns für entstandene Unannehmlichkeiten bei Ihrer Farbanwendung entschuldigen. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen. |
PerfectI finally found the perfect color….. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving custom color! We look forward to the next opportunity to delight you! |
i love e-salon!It is the best color I have ever used including going to a salon ! I rate them top-notch ! I will continue to use them and the price is great also ! Thank you E-Salon ! Mary D 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Hair colourGood quality colour set 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productI’m fairly new to this hair dying thing so this was awesome that someone was assigned to assist getting the color I needed. My only problem is that the little grey I was trying to hide did not stay put very long but the rest was great. It revitalized my hair color which was the desired result. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCorrina - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Great way to maintain colourNice kit with good instructions. A great way to maintain colour without breaking the bank. Result was good with minimal adjustment needed for next colour to be sent 0 de 0 personas encontraron este comentario útil. ¿Y tú? |