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Color Set
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66,637 Verificado Comentarios de clientes |
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Not as I ExpectedI usually love my hair color; however, this time not so much. I requested a deeper reddish/brown but it came out much more brown with very little red. The color was not as vibrant as I usually get from my order. Also, I requested more gray coverage but got even less. The color faded much faster as well. I have always been happy but was disappointed with the outcome this shipment. I have requested a color adjustment, more gray coverage, and a longer-lasting result. We shall see how this one turns out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJana - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
I love my color, I'm hypoallergenic and these products do not irritate my gentleI'm hypoallergenic and these products do not irritate my gentle sensitive scalp. Thank you! Plus you got me through the hard times of COVID-19. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGlenda - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Ravie comme la dernière foisJe suis très heureuse d'avoir trouvé la couleur qui me convient parfaitement, pour ça je vote pour e - salon , merci à toute l'équipe, Angélique 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itThe adjustment made to my color was perfect!! It is exactly what I was looking for. Thank you so much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeckie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Works just as expected but I do make 1 adjustmentI do love ESalon! I have some very resistant grey hair that grows fast therefore, going to the salon every 4 weeks is very expensive for me. I used to work in a hair salon so I have some experience with color application which has helped me. I do love the color match I have now but I do notice the color is quite faded after 6 weeks and gets quite brassy. Once I redo my color and do the suggested emulsify process, my color is good as new again. The kit has everything I need. I do leave my color on for 10 mins longer than the instructions. The instructions state 30 mins development time but I need 40 mins for full grey coverage. This might need to be stated on the instructions for others with resistant grey. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNiamh - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
AmazingSo natural looking and shiny and they adjust the colour if you want it lighter or darker loving this would never go back to shop box dyes x 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Rich color!My greys are hard to cover but this did it! I missed a spot when applying and could tell a huge difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
GraysI've been gettin my personalized color kit for 7 years. I love the color, it looks so natural. But I have had problems with the grays showing is just 3 to 4 weeks. I would go months before a gray would show when I first started using Esalon. Did you change your formula? 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDana - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not cover grayI'm going to have to re-color. Disappointed. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Response to first use of product. I don't really want this published.I received the order Oct 5th. I used it the same day. The color did not cover my gray and my hair was dry and almost frizzy afterwards. I am not happy with the product and don't want any further deliveries. Please confirm that you are canceling any future deliveries and refunding my money. Thankyou. Nancy Weddle 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |