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Excellent Management, quick adjustmentsI am on my second box from eSalon now, and I am much happier with this box than my previous one! The color I was previously sent was too red, and with a note to Adjust Color, my current color is more a coppery auburn, and I am very pleased with how it turned out. My hair is soft and healthy despite changing colors and brands of dye. This go around the bottles were not broken, and the ends color left me with bright and vibrant ginger hair, even after a wash. The previous eSalon color also resisted fading beyond a gentle auburn, despite my attempts to dull it as much as possible in preparation for the new shade. Very happy. I may continue to make minor adjustments, but I am happy with the quality of the service, and will continue to use. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllison - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love the convenience!Consistent color is the key. I’ve been using for many years now and love that the color has remained the same. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
awesome and easySuch a convenient and simple process and experience. Thank you so much for keeping me years younger!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTess - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color perfect formulaI had them lighten my color formula last month and I am very pleased with how it turns out every time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
wayyyy better! whew!i liked it alot. still, a tiny bit darker than i would have liked but I'll change my formula. i appreciate the stylist working together with me on this. this is a great company and i like how my hair feels after i dye it. I'm glad i stuck around for the second dye. thanks team! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Best hair color set there is!I love this company! So easy to use, auto ship is great! I don’t have to remember to buy color and I can adjust my color ever so slightly. Everyone should use this! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great ProductLove using this product. My first purchase I received two bottles and I was amazed that it was enough to color my thick long hair. I will definitely be purchasing my color again from eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeticia - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate you sharing, and Happy Coloring! |
Love my color!Love the color and my hair is staying really healthy using eSalon. Only trouble is that I just received an order and was about ready to color my hair but I cannot open my color bottle so I can mix it up and apply to my hair. Hopefully when my husband comes home he can open it for me. I tried running it under hot water, pounding it with a knife and used the knife under the lid to open it but it still does not open - don't want the color to seep out. Help! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoann - We truly apologize that you are experiencing issues with our packaging. We have reached out to you via email to see what we can do about remedying this situation. Thank you for your feedback! Keep an eye on your inbox for more details. |
Not the bestThe colour isn’t as dark as it shows, and washes out quite a bit 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDaniella B.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color was completely wrongI have tried this color twice. Both orders were for a medium brown. The first try had a lot of red in my hair and was very dark. The color was supposed to be adjusted based on these undesired results. The adjusted color, again, was supposed to be a medium brown, and it turned out very dark almost black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |