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Color was completely wrongI have tried this color twice. Both orders were for a medium brown. The first try had a lot of red in my hair and was very dark. The color was supposed to be adjusted based on these undesired results. The adjusted color, again, was supposed to be a medium brown, and it turned out very dark almost black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Darker a shade pleaseNeeds to still have more darkness too blonde 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
ExcellentI love the outcome so much, I was looking for something natural and my hair does look like they are on their natural colour, I’m happy 😃 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom ColorMy color was perfect and actually shined 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - We're so happy to hear that you're enjoying your custom color! We truly value your feedback and look forward to hearing from you again in the future! |
Love my colourHave changed to a lighter shade that was suttle and perfect thank you esalon!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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color was great!exactly what I needed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
LovelyI love the colour! I used high street brands for years (semi Perminant). I have never had so many compliments that it suits me and a lovely colour. Very pleased, it has only been a couple of weeks, I wash my hair every other day. Can’t see my root greys and it has not faded. Very pleased. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great!Covered my gray hairline completely! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaggie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
ZERO ASH TONE-GOT ONLY LIGHT GOLD BROWN COLOR-DULL COLORThe results with the light brown with ash. Light golden brown with no ash tone to cool down the gold and brass tone. Disappointed in results ☹️ Ordered product during lock down and got better color control results. Something has changed. Not sure if it’s the formulation or the person creating the color mix. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t lastI always like the color at first but it fades to leave copper tones after only a few washes 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |