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Color Set
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66,637 Verificado Comentarios de clientes |
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Couleur rougeJolie couleur plutôt facile à appliquer Le coffret et les explications sont claires et agréables Toutefois la coloration rouge ne tient pas du tout sur mes cheveux et est complètement partie au bout d’à peine deux semaines…. C’est dommage … 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmeline C. - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par la tenue de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire ! |
Beware !!!My hair was falling out in chunks after using this product, I’m afraid to wash my hair because it’s falling off 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarelia - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Most Natural Look!So impressed by the color I was sent. It matches my own color so well and made my hair healthier than it was before. My grey on my temples was not completely covered, but that may be because I’ve not colored it in almost ten years. I’ll be more attentive next application. Looking forward to using esalon again and again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristine- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Loved my hair color this time.Appreciate my hair color specialist who worked with me to get the perfect hair color. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon |
First time with eSalonGood cover, was a bit dark. But still nice 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatrice - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Darker colour for fall and winterI change the colour generally in the fall to a darker tone and the highlights show more with the darker colour while using the tint rinse 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJody - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you |
ProblemI used the kit Saturday, October 8th. On Thursday, October 14th I had to go to the salon and have her re-color my hair because it took 2 days and my gray were already showing again as you can see by my photos. So dissapointed! Looked everywhere to try and find a way to email and ask for a refund. The fine print says you can, but doesn't explain how or what to do. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Attention au temps de pose.La couleur a bien recouvert les cheveux blanc grâce au pinceau qui est intéressant à utiliser. En revanche elle est trop foncée, j'aurais aimé un reflet rouge plus prononcé. Attention au temps de pose car j'ai perdu beaucoup de cheveux au moment du rinçage! Et j'ai dû les nourrir à l'huile d'argan après pendant plusieurs jours, tellement ils étaient paille ! Je mets 3 étoiles. Le kit est complet et très bien formulé. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLor5 - Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre couleur n'a pas totalement répondue à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à cette situation. |
The color didn't meet my expectationsI found the color light brown too golden or honey color. The coverage of grey hair was poor. The packaging was wonderful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIndre K. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Bleach Blonde to BrunetteI was having trouble finding a salon to maintain my highlights and finally gave up and went back to my natural color- brunette. I have never colored my own hair and I found this easy to follow. I had no idea how to color bleached hair. My colorist suggested tint rinse before coloring my hair to add warm tones and I got wonderful results. Perfect coverage- no streaks. Better than I would have got at a salon, in the comfort of my home and much cheaper! I am very happy with my hair! Esalon knows what they are doing! Great product! Thank you Esalon!!! 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Makane, This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom Darkest Brown (Natural Golden)! We look forward to the next opportunity to delight you! |