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Color Set
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66,689 Verificado Comentarios de clientes |
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So far so good.I really like the color and the texture of my hair after I applied the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBetsy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Awesome!!I was scared to do it myself since it was my first time using this product. And my hair is dark and thick and wasn’t picking up hair dye. I thought no way this works. This stuff is the real deal and no more huge salon prices. Very happy with my color and results at home. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Terrible deliveryOrders to Ireland now taking over a month 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarina C. - Thank you for taking the time to share your feedback with us! We're truly sorry to hear that your delivery experience was not all it should have been. Please keep your eyes out for an email from us shortly. We will be reaching out to you to remedying this situation! |
Will not be ordering again and advise people go elsewhere for colorThis was definitely not the same color I ordered the first time. I’m going to cancel my account because I even contacted Esalon about it and they never replied. I can’t figure out how to upload pictures or I would show the difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllison - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Not at all what I wantedI had ordered a medium brown/red. What I got was something that was more purple and almost black. Waaaay darker than I wanted and I really didn't want purple. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBethany - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Hair dyeGreat colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Terrible grey coverageDid not cover greys well enough and greys were back within 10 days 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenny B.- We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Worked fineI liked the packaging and product design, but overal the dye was only a little better than cheaper store bought dye. It was also a lot darker than I wanted so I changed it after a few days even though the color was pretty. I would try it again if it really would save me money compared to a salon, but for a new kit + shipping + import costs (that I was not expecting since it wasn't mentioned anywhere) it is not worth it for me. I hope in the future that will change because I would like to try a lighter/more ginger color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYscha W. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eyes out for an email from us shortly. We will be reaching out to assist you with your color and future orders. |
Not the intended colour at all.This is a reddy brown. Not a caramel brown. I am so disappointed. My hair is soo much darker than stated and the brightness of red is awful. I feel like I shouldve stuck with the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
First time and hooked!I just wanted to say how pleased I am with the custom color kit. They absolutely nailed the color I was looking to achieve, which is pretty remarkable considering I never even stepped foot in the salon or met with a colorist. I'm so pleased with the results and this will be my go-to color option. And my hair feels nourished and healthy, not dry and brittle. Would highly recommend to anyone considering this option. Thank you! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKate - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |