66,637 Verificado Comentarios de clientes |
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Great ProductLove using this product. My first purchase I received two bottles and I was amazed that it was enough to color my thick long hair. I will definitely be purchasing my color again from eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeticia - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate you sharing, and Happy Coloring! |
Love my color!Love the color and my hair is staying really healthy using eSalon. Only trouble is that I just received an order and was about ready to color my hair but I cannot open my color bottle so I can mix it up and apply to my hair. Hopefully when my husband comes home he can open it for me. I tried running it under hot water, pounding it with a knife and used the knife under the lid to open it but it still does not open - don't want the color to seep out. Help! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoann - We truly apologize that you are experiencing issues with our packaging. We have reached out to you via email to see what we can do about remedying this situation. Thank you for your feedback! Keep an eye on your inbox for more details. |
Not the bestThe colour isn’t as dark as it shows, and washes out quite a bit 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDaniella B.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color was completely wrongI have tried this color twice. Both orders were for a medium brown. The first try had a lot of red in my hair and was very dark. The color was supposed to be adjusted based on these undesired results. The adjusted color, again, was supposed to be a medium brown, and it turned out very dark almost black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Darker a shade pleaseNeeds to still have more darkness too blonde 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
ExcellentI love the outcome so much, I was looking for something natural and my hair does look like they are on their natural colour, I’m happy 😃 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom ColorMy color was perfect and actually shined 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - We're so happy to hear that you're enjoying your custom color! We truly value your feedback and look forward to hearing from you again in the future! |
Love my colourHave changed to a lighter shade that was suttle and perfect thank you esalon!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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color was great!exactly what I needed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
LovelyI love the colour! I used high street brands for years (semi Perminant). I have never had so many compliments that it suits me and a lovely colour. Very pleased, it has only been a couple of weeks, I wash my hair every other day. Can’t see my root greys and it has not faded. Very pleased. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |