66,566 Verificado Comentarios de clientes |
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Loved my hair color this time.Appreciate my hair color specialist who worked with me to get the perfect hair color. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon |
First time with eSalonGood cover, was a bit dark. But still nice 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatrice - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Darker colour for fall and winterI change the colour generally in the fall to a darker tone and the highlights show more with the darker colour while using the tint rinse 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJody - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you |
ProblemI used the kit Saturday, October 8th. On Thursday, October 14th I had to go to the salon and have her re-color my hair because it took 2 days and my gray were already showing again as you can see by my photos. So dissapointed! Looked everywhere to try and find a way to email and ask for a refund. The fine print says you can, but doesn't explain how or what to do. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Attention au temps de pose.La couleur a bien recouvert les cheveux blanc grâce au pinceau qui est intéressant à utiliser. En revanche elle est trop foncée, j'aurais aimé un reflet rouge plus prononcé. Attention au temps de pose car j'ai perdu beaucoup de cheveux au moment du rinçage! Et j'ai dû les nourrir à l'huile d'argan après pendant plusieurs jours, tellement ils étaient paille ! Je mets 3 étoiles. Le kit est complet et très bien formulé. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLor5 - Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre couleur n'a pas totalement répondue à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à cette situation. |
The color didn't meet my expectationsI found the color light brown too golden or honey color. The coverage of grey hair was poor. The packaging was wonderful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIndre K. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Bleach Blonde to BrunetteI was having trouble finding a salon to maintain my highlights and finally gave up and went back to my natural color- brunette. I have never colored my own hair and I found this easy to follow. I had no idea how to color bleached hair. My colorist suggested tint rinse before coloring my hair to add warm tones and I got wonderful results. Perfect coverage- no streaks. Better than I would have got at a salon, in the comfort of my home and much cheaper! I am very happy with my hair! Esalon knows what they are doing! Great product! Thank you Esalon!!! 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Makane, This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom Darkest Brown (Natural Golden)! We look forward to the next opportunity to delight you! |
Excellent coverageI didn't think this would cover my grays, but no problem! It covered perfectly. This was my first time doing. my own hair so I of course it doesn't look salon ready, but I have gotten several compliments on the color. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Elizabeth, This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom Medium Blonde (Natural Copper)! We look forward to the next opportunity to delight you! |
Fab serviceI really loved my colour it was so soft and shiny was very easy to use and manage. My roots didn't take great but I contacted customer service and was helped out looking forward to re doing it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Mon avisSuper coloration, j ai obtenu la teinte que je voulais et facile d application 0 de 0 personas encontraron este comentario útil. ¿Y tú? |