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Color Set
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66,637 Verificado Comentarios de clientes |
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It was terribleThey didn't listen to what I wanted. I have salt and pepper hair. I wanted a color lighter than my dark. Not a bleach, just a lighter color to just cover my gray. Then it looks frosted instead of salt and pepper. What I was sent made my hair black! I already look harsh enough. But the black hair made me more harsh! My family hated it. I have canceled 4 times and they still send me the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaryEllen - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color doesn’t lastColor came out great until about a week later it faded significantly. My colorist adjusted the color to try again but I’m not so sure. If it didn’t last the first time I don’t think a color adjustment will matter. I feel like it was drying on my already dry hair too. I’m bummed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGina - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Too Light is allMy hair color wasnt what I was expecting. It was too light. I'm sure that was due to my explanation of the color I wanted. Because I wasn't satisfied with the color the wonderful people of eSalon and my most patient colorist Mindy are taking the time to make sure I am satisfied with my color by preparing me a new one. I am so thankful. I have tried one of eSalon's competitors and you just don't get the quality of care or product that you get with eSalon. They didn't even send the second color for your ends like eSalon does. So without the extra color I barely had enough to finish my entire head with the color they did send. Add the personalized packaging , all the extras and the price you get when you order with eSalon it's a "Color" Above the rest. Thank you eSalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. Thank you for choosing eSalon! |
Excellent Management, quick adjustmentsI am on my second box from eSalon now, and I am much happier with this box than my previous one! The color I was previously sent was too red, and with a note to Adjust Color, my current color is more a coppery auburn, and I am very pleased with how it turned out. My hair is soft and healthy despite changing colors and brands of dye. This go around the bottles were not broken, and the ends color left me with bright and vibrant ginger hair, even after a wash. The previous eSalon color also resisted fading beyond a gentle auburn, despite my attempts to dull it as much as possible in preparation for the new shade. Very happy. I may continue to make minor adjustments, but I am happy with the quality of the service, and will continue to use. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllison - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love the convenience!Consistent color is the key. I’ve been using for many years now and love that the color has remained the same. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
awesome and easySuch a convenient and simple process and experience. Thank you so much for keeping me years younger!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTess - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color perfect formulaI had them lighten my color formula last month and I am very pleased with how it turns out every time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
wayyyy better! whew!i liked it alot. still, a tiny bit darker than i would have liked but I'll change my formula. i appreciate the stylist working together with me on this. this is a great company and i like how my hair feels after i dye it. I'm glad i stuck around for the second dye. thanks team! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Best hair color set there is!I love this company! So easy to use, auto ship is great! I don’t have to remember to buy color and I can adjust my color ever so slightly. Everyone should use this! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great ProductLove using this product. My first purchase I received two bottles and I was amazed that it was enough to color my thick long hair. I will definitely be purchasing my color again from eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeticia - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate you sharing, and Happy Coloring! |