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Color Set
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66,655 Verificado Comentarios de clientes |
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Bad colorI finally used my color a few days ago and it damaged my hair. My hair feels like straw and the color didn’t even stay on my roots (yes I followed the instructions step by step) I had to go to the salon and get 4 inches cut off my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCassandra - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear of your experience. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Good product but takes longer than otgersThis overall is a good product, but where others just have one colour to cover all this is much more technical to get an even colour, when you get it right it’s great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachael J. - Thank you for taking the time to share your feedback with us! We're so sorry to hear that you are experiencing some difficulties with your custom colour application. We're happy to help you with this matter. Please keep your eyes out for an email from us shortly! |
Thank you!I love the quality of Esalon color and you are always so responsive and helpful! Thank you! Signed, Unbelievably Busy Nurse Stacy Baldwin 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Wonderful experience..I would definitely recommend e salon to anyone. I had a really good experience and my hair turned out great!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your eSalon experience! We look forward to the next opportunity to delight you! |
EasyLiked that I could ask for it to be a shade darker 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBethany - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
My new colorAbsolutely beautiful color. The colorist team totally know how to mix the perfect shades for what I want. Would and will not ever go back to buying my hair color in the drug stores. Thank you eSalon team for making me look fabulous! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great gray coverage and it lasts !Loved the color and it covered my gray really well - made it look like highlights - couldn’t be happier 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosColleen - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate you sharing, and Happy Coloring! |
Personalized and perfectI spoke to the team, to ensure that the colour and coverage was right for me. The response from the team was excellent even with a personal phone call. The colour is beautiful and rich and lasts for weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Product great, shipping terrible.The only complaint I have has nothing to do with the product. It is the shipping. It takes just shy of a month to get to me. I can get things faster or around the same time from China! So aside from the terrible shipping time, product is great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products and shipping each and every day. We hope to continue helping you find hair perfection! |
Still not covering the grayThe color was changed a bit & that was good, BUT it still is not covering the gray after several shampoos, the gray is back. I'm only coloring my hair to cover the gray...not sure what can be done to resolve?? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVirginia - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |