66,566 Verified Client Reviews |
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Just What I NeededThe color was true to its promise to cover my grays and give me a new look 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMayra- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love it!The color is exactly what I was expecting it to be. The directions are simple and easy to follow. I was a little intimidated at first, but after doing one section I was hooked! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
I love NEW MEI recently changed my hair color going a darker shade and chooser dark mahogany brown with some ashes in it. I love New Me 2021!!! My hair looks so shiny and more settle look and I really like it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAkiko - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love itLove my new copper color. I always want my hair this color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Color Care KitThis kit is super they have matched my color perfectly. I perfer using the Cloud Mousse with it but its always out of stock please try to get it back in stock, 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Stunning natural looking colourThis time the colour was slightly darker and seemed to have more different times but the result was much nicer. Think I'm going to keep using esalon when lockdowns over. Highest praise to the colourist! 0 of 0 people found this review helpful. Did you? |
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Love the quality and dimension of colorThe dimension of color achieved with only my first application on the roots only was astonishing. When I first saw the ad with all the tones in a full head of hair I thought it would take a year to achieve that with mine. Now I see that beginning already. It's so beautiful. Never again will I use an opaque, flat tone box color off the shelf! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Jury’s still out for meThe process of applying the colour was straightforward and instructions easy to follow. The product came beautifully packaged. Initially I was pleased with the colour but felt after a few days the grey coverage of my roots faded very quickly. I asked for advice on Whether I should use the remaining root colour on my hair again but still wait on the response. I will try again on my second colour before deciding if I will continue using this service. I am new to dying my hair so need to make sure first before changing to another type or brand. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaire- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Give a tryI didnt like my first color so they give me a credit for a new one. Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - Thank you for reaching out. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we are happy to work with you to make the necessary changes to your color. |
It was goodIt was good just want a more chocolate brown 0 of 0 people found this review helpful. Did you? |