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Color Set
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66,689 Verificado Comentarios de clientes |
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Gray coverage is badI have 2 spots, one on each side along face above ears that NEVER colored. Even did those areas first and left on 45 min. I have had color reformatted and still to no avail. I have white gray spots to try n spray over ... not happy at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
It doesn’t cover gray hairsI used this product and it didn’t cover my gray hair, left the color even linger then what they recommended and didn’t take. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My package came damaged inside.The coloring tint came damaged and leaked. I`m afraid to use it as it isn`t safe. I have taken pictures of the products if you would like to contact me for them. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect color!Thank you for making it so easy to get quality hair color right at my door. The color is perfect and the directions were easy to follow. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
color adjustmentThis last color adjustment is perfect for the winter months when my hair doesn't get so sun faded! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I like it so farSeem like it works pretty good for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDoreen - We’re pleased to hear that you’re enjoying your custom blended hair color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Matching perfectIt is a perfect match to my color! I’m so over the moon with how perfectly it matched! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRoxie - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom blended color. We look forward to the next opportunity to delight you! |
Beatiful colourLovley colour, easy instruction and my hair feels and looks great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectionThank you Alyssa! The color is exactly what I was looking for! I am so happy 😊 you made the correct tweaks and nailed it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Surpassed my expectations!I am absolutely blown away by the care this team took to really find out not only what I wanted my new look to be but what I had done previously. They sent me everything I needed and gave me perfect instructions. Supported me the whole way through. I'm absolutely delighted with the outcome and I don't plan to get my hair colored any other way from now on. Thank You e salon team! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |