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Have not received my orderI have not received my order and yet I've been asked to review my order. Customer service seems to be non- existent!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRHODA C. - Thank you for contacting us! We are truly sorry to hear your eSalon order didn't arrive. Not to worry, we have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Did not dye my hairThis product turned everything in my bathroom purple OTHER THAN my hair. Then they debited mt account with a bank card number I did not update them on, on an auto renewal I do not recall agreeing to. I would give less stars if possible. What a mess. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDevon - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love itLove my colour and the quality is the best 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Super setDe l'application au résultat, tout est top ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Brilliant!!!The colour is so easy to use and is the colour I wanted! It also lasts a lot longer than box dyes! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorI love my color .. it’s perfect for my frequent root touch up. It is so convenient to have it auto shipped. Madison reed has saved me hundreds of dollars because I can color my hair at home. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJody - We're thrilled to hear that you're enjoying your color! We look forward to our next opportunity to delight you! |
I get a compliment on my hair color no less than once a day!!!So happy with this subscription! Every 3 weeks it arrives, like clockwork, and consistent color. Easy to use. I travel a great deal and carry the color with me. I Had my hair done in Spain twice this year all g with Paris and Geneva. I never have to worry! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoanna - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Custom colorFinally got rid of my gray...I'm really pleased with the results. Thank you for taking the time to get it just right. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSinnia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love the colorHad an appointment with my hairdresser to get a new cut & style so I took my color set with. She was very impressed with the the kit and it had everything she needed.. She and I both love the end result! It covered my “sparkles” with no problem so now my reflection looks a bit younger 😎 Thanks so much e-Salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Superb!I’m very particular in everything I do. I deliver high standards in my work and expect high standards in return. This coupled with being a natural cynic means, in short, that I am a customer service nightmare. Products or services which over promise and under deliver are a particular bug bear of mine Therefore, it was as much of a surprise as a pleasure to give five stars here, which doesn’t even do the product/service enough justice! The hair colour arrived in lovely packaging, which made what is usually a chore a complete treat. It felt like receiving a present, but without any strings attached. Mood. The stain guard and remover were fabulous additions, something which you do not get in high street dyes. Usually I put moisturising cream around my hairline, which doesn’t work and means everyone knows I’ve dyed my hair, which is a complete liberty when I’m trying to pass as ten years younger. Can hardly say I haven’t coloured it when I have a one inch brown halo around my face, can I? The box contains two pairs of gloves which fit snugly and weren’t flimsy. The ones in shop bought boxes are thin and appear to be made for someone with hands not dissimilar to those of Peter Shilton. Surely, I thought, there’s got to be a snag! Nothing can be this good. Can it? I smugly awaited the results, feeling certain the coverage would be poor and my cynicism would be justified. Mais, non! The coverage was the best out of all the home dyes I’ve ever used and less messy too. The consistency of the colour was also really user friendly and so by the end I didn’t look like an entirely different ethnicity, which always helps (Because in this day and age of wokery, before you know it you’ll be lynched for black fishing, a la Jesy Nelson. It’s a minefield! To conclude, I’m a convert and you’ve just got yourself a new customer. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |