66,637 Verificado Comentarios de clientes |
|
Ordenar por: |
Perfect!The exact color I was picturing! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosJaime - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |
Love E-SalonI started with E-Salon many years ago, but summer I went to salons. I have tough greys. I told the salon and 9 days I was grey. $171 broker for a cut & color, no blow out. It's 4.5 weeks and I am getting grey with E-Salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosAnnmarie - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Gray coverageThe first few times I used this color it covered my grays perfect. This time it didn't cover any of my gray and I had to use another color over it. I used it the exact same way as before but was very disappointed when I colored it this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosChrista - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Pros and ConsPros: Packaging of products were organized to follow step-by-step instructions. It was worth adding Color Tools because they made it easier to apply color. Color matched what was shown online. My favorite aspect of choosing coloring was Color Match tool because it gave several selections to choose from. It could be improved by updating system so users could utilize uploaded pictures in sampling all colors. Clients should be able to select colors they want. eSalon could provide instructions in best way to lighten or darken hair, if needed. Cons: Product isn't cost effective compared to brands giving better results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosViolet - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Way too darkI had tried the permanent color, which was ok, the ammonia smell was very strong to me, so I then ordered the ammonia free color, demi perm, and requested a little lighter and brighter color, but it turned out much darker than I wanted, and was darker than the first color! I left it in for about 10 minutes, so maybe it was too long, but pretty unhappy with it, very dark and not brighter at all. I'll stick with Madison Reed, maybe will try one more time for the demi permanent but not sure if I'm willing to try a third time. I love the Tint rinse, but so far bad luck with color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosClaudia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color not lasting as long as it used toI have recently noticed my color has not been lasting longer than a couple of weeks. I am stuck trying to temporarily cover my gray hairs between orders. Coverage used to last me about 6 weeks and now it seems my color is fading after a couple of weeks, if that. Has the product changed Esalon? I have been using my custom color set for over a year now and have been following the directions as normal. What's changed? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosTalleri - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Wow!I was dubious before doing this colour only because i haven't had the greatest results with box dyes. I followed instructions to the letter (something which i tend not to do and just whack it on!). Once hair was dried i really was pleasantly surprized because the colour was all even (never happens) the roots matched the (porous) ends and i was amazed! The fact you can ask for changes to the colour is brilliant, even though im loving my hair i have requested slight changes but its all easily done on the website. Thank you esalon i am now a convert of this wonderful hair dye ☺️😍 14 de 15 personas encontraron este comentario útil. ¿Y tú? |
|
Oh My WOW!I'm 48 and have a fair amount of grey in my dark blonde hair. I was nervous about about permanent color because my hair is so long, but this was so easy! I absolutely love the results. My hair looks so beautiful and though my grey isn't completely gone, it blends perfectly and overall makes my result look more natural. I'm sold. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosJamie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
High Quality color, Gave desired results!Easy to follow instructions, great colour, exactly what I was looking to achieve! Thanks, eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosAnnie - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom color! We look forward to the next opportunity to delight you! |
Beautiful colorThe color is beautiful! The color fades fast, but I know that is to be expected with red dye. Overall I am very happy with it, and I got a lot of compliments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosAlex - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |