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Color Set
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66,637 Verificado Comentarios de clientes |
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Love it!I am soo satisfied with color match and how easy it is to apply. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Virgina, We're thrilled to hear that you're enjoying your custom Light Brown (Mahogany). We look forward to our next opportunity to delight you! |
Blonde-Love my new colorI’m a blonde and have tried many drugstore brands. This is the best color I’ve ever gotten out of a salon. I loved my color after the first kit, but asked for a few adjustments to get my tone a little more neutral instead of golden/yellow and it got even better. Not sure if I’ll ever spend money at a salad again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHI Jillian, We're so happy to hear that you're enjoying your custom Light Blonde! We truly value your feedback and look forward to hearing from you again in the future. |
Perfekt!Wie gewünscht! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Turned my hair green!Worst products ever 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChris - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Colour fadesAlthough the initial colouring is good, I find that the colour fades quite a bit after a couple of weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane D. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray coverage is badI have 2 spots, one on each side along face above ears that NEVER colored. Even did those areas first and left on 45 min. I have had color reformatted and still to no avail. I have white gray spots to try n spray over ... not happy at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
It doesn’t cover gray hairsI used this product and it didn’t cover my gray hair, left the color even linger then what they recommended and didn’t take. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My package came damaged inside.The coloring tint came damaged and leaked. I`m afraid to use it as it isn`t safe. I have taken pictures of the products if you would like to contact me for them. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect color!Thank you for making it so easy to get quality hair color right at my door. The color is perfect and the directions were easy to follow. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
color adjustmentThis last color adjustment is perfect for the winter months when my hair doesn't get so sun faded! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |