66,637 Verificado Comentarios de clientes |
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Trop contenteSuper contente de ma commande ! J'adore ma couleur 😍 c'est exactement ce que je voulais ! Facile d'application, je suis fan 💕 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Turned out greatI was a little nervous that I wouldn't get the same great results but, my to my happiness the color adjustment that you guys provided turned out great and I love my hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Audretta, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Medium Brown (Red Copper). We look forward to the next opportunity to delight you! |
Colour turned out beautiful although warmer than I thoughtI really like the colour of my hair although it turned out a bit warmer and with more of a red undertone than I thought. The instructions were great although dividing my hair in 4 sections with long and heavy hair and pinning them up was not doable as it is just too heavy and bulky to work around so went in more sections. Other than that I am absolutely happy. Brush that was supposed to come with my order was missing but the colour still turned out fine and it's even and not patchy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wrong colourThe product itself comes in a great package with everything you need, however communicating what I wanted was difficult. I asked for a cool ash colour and received a warm almost auburn shade. There is no way to know what colour they have sent as there are no details on the package besides your name so it's all a surprise once it's applied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Très satisfaiteTon et rendu superbe. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itI just love the color and it doesn't dry my hair out. I get a lot of compliments on the color . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Teressa, thank you for your feedback! We are so happy to hear that you are enjoying your eSalon color and that you're receiving tons of compliments ( : We love being able to help our clients achieve beautiful, salon-quality results at home. Your next order will begin processing on January 10th! |
Beautiful ResultsColor was very close to what I wanted. The color was very easy to apply. I also found the how to videos very helpful. My colorist has made the adjustments I requested and I can't wait to see the new results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Lori, thanks so much for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! Your next order will begin processing on December 6th and we can't wait for you to try it! |
Exactly what I wantedThank you. My purchase was a desperation purchase. I have never coloured my hair myself. Auckland has been in lockdown for 13 weeks. My hair had a staggering amount of regrowth and I had no idea where to start. To be honest I was a bit worried how it would turn out, but my colour was exactly right, the instructions were clear and the stain remover worked on my poor bath mat that suffered a mishap. Fingers crossed we will be out of lockdown soon but I have ordered another round, just in case. One downside is that it did take about 3 weeks to arrive...... my regrowth was pretty startling by then. regards Margaret. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargaret - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
only one time I received a formula that cover my graysWhen I canceled my order, you sent me a new formula and that one was the best I received, but after that, the formula went but to normal. I need the one that cover my roots please, the last one was not good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMara - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Farbe spült sich ausDa ich alle 3 Tage die Haare waschen muss, läuft die Farbe beim Spülen immernoch aus. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCornelia B. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |