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Color Set
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66,566 Verificado Comentarios de clientes |
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so simpleI was so nervous at first; I kept barking at my husband that he was doing it wrong. It's amazing that it looks great. I can't understand how it looks like I had it done at a salon. I swore I was going to have streaks and areas lacking coverage; but Nope. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristine - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love Love the colorAfter an adjustment, the color was rich and dark and perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Still can't cover grays effectively but love the colorMy custom color was adjusted to cover grays better, so the processing time went from 20 to 40 minutes. I had also adjusted the color to include more dark brown and reds. Love the new adjusted color, but even after 40+ minutes of processing time, of which I applied the color to my hairline and stubborn sideburn areas first, the color started to fade after day 2. Oh well, it may just be my hair type not cooperating, but overall I do love the product and the customer service! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not what I expectedThe color needed to be a bit darker, and it brought alittle too much red into the mix 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConstance - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Wanted to love.I never received the product. I thought it might be because I wrote worrying my stylist complaining about color. I received other beauty subscriptions so I know my mail person knows. O we’ll waste of money. Can I get the refund or send me the product on the house so I can really review it. Thank you !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlice - We’re truly sorry that our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Quality productEverything you need in a beautiful box. Products work very well. No damage to hair and long lasting results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
FabulousThe best colour I’ve ever had! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryl - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Easy and convenientIt’s very easy To understand the instructions and as long as you ha e the tools it will all go smoothly. Just follow the instructions!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Wrong colour and unhelpful.The colour I have been sent is terrible and is nothing like what I requested and now the colourist is telling me the colour cannot be fixed. I thought this service would save me the time and effort of going to a hairdresser but instead they have completely ruined my hair and now I look like a washed out goth girl. Thanks for nothing esalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
AllgemeinGute Bedienungsanleitung, tolles Ergebnis 0 de 0 personas encontraron este comentario útil. ¿Y tú? |