|
Color Set
|
66,637 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Beautiful ResultsColor was very close to what I wanted. The color was very easy to apply. I also found the how to videos very helpful. My colorist has made the adjustments I requested and I can't wait to see the new results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHello Lori, thanks so much for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! Your next order will begin processing on December 6th and we can't wait for you to try it! |
Exactly what I wantedThank you. My purchase was a desperation purchase. I have never coloured my hair myself. Auckland has been in lockdown for 13 weeks. My hair had a staggering amount of regrowth and I had no idea where to start. To be honest I was a bit worried how it would turn out, but my colour was exactly right, the instructions were clear and the stain remover worked on my poor bath mat that suffered a mishap. Fingers crossed we will be out of lockdown soon but I have ordered another round, just in case. One downside is that it did take about 3 weeks to arrive...... my regrowth was pretty startling by then. regards Margaret. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMargaret - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
only one time I received a formula that cover my graysWhen I canceled my order, you sent me a new formula and that one was the best I received, but after that, the formula went but to normal. I need the one that cover my roots please, the last one was not good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMara - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Farbe spült sich ausDa ich alle 3 Tage die Haare waschen muss, läuft die Farbe beim Spülen immernoch aus. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCornelia B. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Did not work for meIt did not work for me at all. I saved this for a special occasion. I applied it thoroughly to every gray strand and followed every instruction. My hair was looking amazing on days. Day 3, I saw gray coming in crown section, After 1 wash, all gray appear again. Really disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDeepika - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color coverageThis was my first time coloring me hair without using a “box dye.” I was really excited about the process. I followed every direction. The color did not do anything to my roots. It’s still my faded brown with a hard transition into the copper red tone. Since I have a lot of hair I even left the color on for an additional 8 minutes for each step. I am unsatisfactory with what I purchased. Box dye had better coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCourtney - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair LossI thought your product has good ingredients. Your ads are too good to be true! I lost hair and now thinning. I will never buy from your company ever again! I would rather go to a real, physical salon with professionals and licensed stylists! Your products are too harsh! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosEzekiel - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Great product!I recently started having an allergic reaction (breathing problems too), using OTC hair dye. I’ve always used L’Oréal or Garnier. So I purchased the non ammonia eSalon. Omgosh, I am so satisfied with this product. My hair is super shiny & soft. I do not mind paying a little bit more for a fantastic hair dye. Thank-you eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Robin, We're thrilled to hear that you're enjoying your custom Soft Black. We look forward to our next opportunity to delight you! |
As good as the salon colorI was worried about doing my own color at home, but the color was just as good as the expensive salon color, and I saved over $100 by doing it myself. I will never go back to the salon for color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Kayla, We’re pleased to hear that you’re enjoying your custom Light Blonde (Ash)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Loved ItThe color was perfect for me! Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Brenda, Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom Soft Black (Intense Pearl)! We truly value your feedback and look forward to hearing from you again in the future. |