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Color Set
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66,655 Verificado Comentarios de clientes |
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Perfect colorI love the medium color with a touch of mahogany . The color stays on my hair for a long time . Most of all , esalon has a good customer service. Outstanding! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect ColorThis has been the third time that I have used my Custom Color Set and the Color is perfect. My hair looks healthy and shiny. Love the product and will recommend it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJo-Anne- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Color washes off every shampooI like that it’s personalized, no strong smell and I like the color as well but color washes off everytime I shampoo my hair. Maybe I’ll try another color next time but as of now I’ll be sticking to this color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEleonor - We're so happy to hear that you're enjoying your custom blended color! Please keep your eye out for an email from us to discuss your current formulation. We truly value your feedback and look forward to hearing from you again in the future. |
Not too badThe process was fairly simple. I really liked the color. The only real issue I had is that it faded after one shampoo. I’m not sure if that’s the hair dye or if my hair just doesn’t absorb this color well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
une catastropherien à voir avec ma demande !!! je demandais de conserver ma couleur ,plutôt blond avec quelques ton cuivrés me voilà rouquine même pas homogène ,et racines non couvertes. on voit autant les cheveux blancs , voire plus C'est affreux !! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNELLY P. - Merci pour vos commentaires. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vous ont contacté par e-mail et se feront un plaisir de vous aider. |
Not satisfiedI’ve used Esalon for years. Was always satisfied until last 2 colorings . Turned my hair on top orange color. I messaged Esalon and was told a colorist would call me. Nobody ever called. Esalon sent me a third color of the same for free that has not been adjusted. I’m cancelling my subscription. All Esalon had to do was call me and talk to me to figure out what changed the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ColorThis last color is not lasting like it usually does. I have been using the same color for years but now my roots are all showing after 3 weeks (white). Is there something I need to change to make the color last longer? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Never again.This product absolutely destroyed my hair after 4 months of coloring. If you have curly hair, it’ll never be the same. Buyer beware. I used to have beautiful curls only to be left with flat, lifeless damaged hair. Never again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Geneva, thank you for your feedback on your color. Over at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color setI am loving the color for winter. It's got warmth with a hint of purple coolness. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love the colorI decided to change my color to have more ash than gold and its looks great! Thanks eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Trisha, We're so happy to hear that you're enjoying your custom Light Blonde (Ash)! We truly value your feedback and look forward to hearing from you again in the future. |