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Color Set
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66,637 Verificado Comentarios de clientes |
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Does not cover gray well on Asian hair textureUnfortunately, I had to cancel because the product did not really cover my gray, and even after the colorists tried to adjust for a second try it was still not effective. Went back to Loreal Excellence/Superior Preference. I liked how eSalons products were less chemicals etc. but I guess those chemicals are also needed to work well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Just dosent coverThis is the second time I have used the product and it just dosent cover... Almost tho as if it's watered down. I don't know I doubt I'll continue using it. It seems to be pointless 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Waste of moneyI tried eSalon's products for my naturally blonde hair. Since it's supposed to be "made for me " I didn't think that I'd have any problems. Well much to my dismay instead of being blonde I had dark brown hair. I absolutely would NOT recommend this product. It's a total waste of money. I had to go purchase another color at beauty supply to turn my hair back to blonde. IM VERY UNHAPPY WITH ESALON. When I called customer service they didn't offer me a refund...nothing. This company is not worth buying anything from. I'm a very upset unhappy FORMER CUSTOMER. I'd give them NO stars if I could. BUYERS BEWARE 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeb - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
MehIt’s a basic mousy brown with mediocre gray coverage. Pass. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaggie- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Poor grey coverageand made my hair extremely dry, unlike my prior product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherry - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Read this!When I was getting a hair cut at a very high end salon, my stylist looked at my hair color and said it’s amazing that I color my own hair. It looks like it’s been professionally colored and it’s a particularly difficult color to achieve. Plus it would cost a bundle in his salon. I told him my hair is white underneath and he thinks that plays a part in it turning out so good. Anyway, I was so pleased to hear that from one of the most upscale and expensive salons in my area! I have always colored my own hair for 35 years and this is the best it’s ever looked. The color is consistent and the results are fantastic…be sure to follow the instructions carefully! 165 de 168 personas encontraron este comentario útil. ¿Y tú? |
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Amazing colorLove the color. Totally love the personalized assistance. My first box was a bit darker than expected but no problem they adjusted the color and now I’m in love. My only complaint is my grays at the temples don’t seem to hold the color for more than a week and a half to two weeks. Other than that I am happy with this product. UPDATE 11/12/21 Thank you so much to the colorist who read my review and adjusted my color for more gray coverage. You nailed it. I’m getting better coverage and with the help of your shampoo and conditioner it seems to be lasting a bit longer. I love the color and can’t thank you enough for all the assistance. Great company great products 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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WonderfulThe color is a perfect match 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHI Shelah, We're thrilled to hear that you're enjoying your custom Lightest Blonde. We look forward to our next opportunity to delight you! |
ColorationAux pinceau sa ca plique mieux et la coloration tient mieus 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So Thankful!Worked Great! Love my Color, Love how Soft and Shiny my Hair Is!!! Appreciate You!!!♥️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sonia, We're so happy to hear that you're enjoying your custom Soft Black (Blue)! We truly value your feedback and look forward to hearing from you again in the future. |