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Color Set
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66,655 Verificado Comentarios de clientes |
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Wrong colorI changed my color to darkest brown because my hair was almost black at this point. I wanted to just touch up my roots. When I died my hair it was literally a lighter reddish brown than the rest of my hair it wasn’t even close to black I’m so upset I have to go into the store and buy a different color to match my hair I will definitely be canceling my subscription because this is what I was trying to avoid by signing up for the subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlma- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Sehr zufriedenSchon die Verpackung ist sehr ansprechend, vor allem die Personalisierung hat mir gefallen. Dadurch habe ich mich als ernst zu nehmende Kundin gefühlt. Die Lieferung hat mir zwar zu lange gedauert (eine ganze Woche), aber es lohnt sich. Handling ist einfach und das Ergebnis hat mich auch überzeugt. Vielen Dank 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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colourused this yesterday after receiving it on Thursday last week, did everything the instructions said to there was enough product to do all my hair in the bottle, so now I have half coloured my hair and need to used a super brand again, so I was 42.00 dollars only to go have spend another 17 dollars today. the colour didn't even match 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBlaze - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
What Happened??I have always had a lovely, natural red colour of hair and so when it started to change colours I searched high and low to find something that was as close a match as possible to my original colour. Enter eSalon. I loved their dyes and couldn't believe how long the colour would last. But it seems to me that the last 2 or 3 orders (ever since they changed their formula) don't even cover the grey to start with anymore, and it certainly doesn't last like it used to. Please go back to the old formula. I'm not going to continue to pay $40 for colour that doesn't even cover what I need it to! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Surprisingly GoodMy hairdresser is on maternity leave so I havnt had a professional colour in ages. I have to admit I was skeptical about a mail order colour service…..I thought this was going to be a terrible mistake……how wrong was I? Colour is multidimensional & even, instructions are easy to follow, I’m Very happy and would order again!! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Great ColourThe colour was just as I expected, it was really easy to put on and the no ammonia formula was gentle on my scalp. Several weeks in and I’m still happy with the colour 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itThis color covers all my grey hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Denise! Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
I love it.This is my perfect hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Marcela! Thank you so much for sharing your joy with us! We are super thrilled to hear you love the outcome of your hair. Your next order will begin processing on November 22nd. Happy Coloring! |
LOVE THE COLORTHE COLORIST SUGGESTED I GO LIGHTER BASED ON MY PICK. I KNEW I WANTED DARKER AND RICHER AND GOT IT. LOVE, LOVE LOVE THE COLOR, BETTER THAN THE SALON. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Cathyann! We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color on November 23rd. |
Good personalized hair colorGood quality hair color with good coverage. Color is personalized based on your request. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Darlene, we are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you taking the time out of your day to share your feedback with us! Happy Coloring. |