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LOVE THE COLORTHE COLORIST SUGGESTED I GO LIGHTER BASED ON MY PICK. I KNEW I WANTED DARKER AND RICHER AND GOT IT. LOVE, LOVE LOVE THE COLOR, BETTER THAN THE SALON. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Cathyann! We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color on November 23rd. |
Good personalized hair colorGood quality hair color with good coverage. Color is personalized based on your request. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Darlene, we are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you taking the time out of your day to share your feedback with us! Happy Coloring. |
Great colorI been using this for over a year. The color is great . My only thing I don't like about this company the packaging should be earth friendly . Too much plastic . All the paper product is way too thick. Come on eSalon do your part in helping the earth. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Glenda, thank you for your feedback! Over the years eSalon has put in place many practices to reduce our packaging and become a more sustainable company. To hear more about our recent efforts, you can check out the article on our website titled "What Does Sustainability Look Like at eSalon? Happy Coloring! |
Not at all with the costDid nothing to cover my gray. Over priced and barely made any change. It was as though I didn't do a thing. Received my initial order and a touch up order. There was nothing to touch up. I cancelled and never received a refund. Not at all as advertised. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeggy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t cover greys.I actually left this on longer than needed because I was in the middle of a work situation and when I finally rinsed it out it didn’t cover any of the gray around my hairline. I get better coverage from a two dollar box from the drugstore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - We are so sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I want my orders to stopI had sent a email asking to cancel and still was charged the color doesn't take to my hair for some reason it does every other hair products i have used so I'm not sure why it doesn't do well with this but i asked to try different color and was not responded to just charged and sent the same color so i tried again and nothing same results i wish i could have tried a different color and might be giving a different review i mean i did pay for it i should have been aloud to choose the color but … 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTorria - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and has reached out to you via email for further discuss your formulation. We appreciate you reaching out! |
Just what I wantedThis hair color was exactly what I wanted. Simple instructions. So happy w it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Caitlin, thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! Your next order will begin processing on January 2nd. We appreciate you sharing, and Happy Coloring! |
couleur okaméliorer encore la réduction des tons oranges ..cuivres svp 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So Easy!I really liked my color. It covered everything so well. So easy to use. I have already recommended to friends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheyenne - We're so happy to hear that you're enjoying your custom color! We truly value your feedback and look forward to hearing from you again in the future! |
Beautiful colorMy review is really a 3.7. The white is shining through everywhere on my roots. It looks so much better than it did before and the effect looks natural enough. Perhaps I had a misunderstanding of what it would do. The color is amazingly beautiful. I will be continuing to use eSalon next month. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Janine, thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. Our team will adjust your formula for better gray coverage and your next order will begin processing on December 28th. We are excited to continue working with you! |