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Color Set
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66,637 Verificado Comentarios de clientes |
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Love the color but terrible grey coverI love the color and the product it just does not at all cover all my greys 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We're sorry to hear that you were disappointed by the gray coverage of your recent color application! Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
No coverageLydia's gray hair didn't get the color. Followed all instructions to the T. Will cancel subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Lydia, we are very saddened to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ColorNot exactly the color I wanted. I keep saying think Sharon Osbourne red there's a little too much Brown in the color it needs to be more vibrant red but not orange red blue base red and I'm not sure what the pro part has to do with anything. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy- We never like to hear that our customers are even the slightest bit unhappy with their color, which is why we have a Color Happiness Guarantee! Please lookout for an email coming your way so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
another catastrophic sessionI complained about the new dye over six months ago and cancelled the sequential orders. After thinking my complaint was heard |I resumed the order. and my hair has fallen off, my head is on fire. I do not want to continue with this chemical again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHellen - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
COLOR IS AMAZING!!My colorist is the best. I'm always getting compliments on my hair color. Esalon definitely knows what they are doing with hair color. I recommend this company to everyone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best ever hair coloring kit.Finally a hair coloring kit that looks natural. I am a strawberry blond and other kits would leave my hair looking very brasses. On top of that I would add highlights to give my hair some depth. That would often damage my hair. Esalon also covers the gray around my face better. With this product I don’t have to highlight it gives my hair shine and natural looking highlights. As a result, my hair is healthier, more natural looking, along with shine and beautiful highlights. So very happy with this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
EmpfehlenswertIch bin mit der Farbe, Grauabdeckung und dem Kundenservice sehr zufrieden, kann ich nur weiterempfehlen! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved the formulaThe color turned out better than I expected! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
tolles FarbergebnisIch bin absolut zufrieden! Die Farbe ist nach dem Anpassen auch wieder toll getroffen, die Beschreibung und das to DO ist leicht verständlich beschrieben. Toll sind immer die Handschuhe, die perfekt passen. Immer wieder gern! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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too DarkMy hair is VERY short, so the color being too dark will show the gray easier. Though my hair feels great, and I also have the tint rinse nd camo Mist. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanice - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |