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Color Set
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66,566 Verificado Comentarios de clientes |
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Not what I wantedEach time I have colored my hair the color is always way darker then I requested, even with the the help of talking to the colorist over the phone. After this third attempt I’ve canceled my plan. I actually had to get professionally fixed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrittany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not my colorThe colorvwascmore blueish than black 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Worth every penny!!!!I’ve been coloring my hair at home for years with boxed hair color. I tried this because I was tired of inconsistent color and fading. You won’t be disappointed, they will work with you to achieve the color that you love!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Charity, this kind of feedback is very rewarding, you're going to make us blush! We are so thrilled to hear that you're enjoying your hair color and experience with eSalon. We look forward to the next opportunity to delight you! |
going lighter blonde gradually and loving itmuch handier just doing roots now 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Saved my hairCheap hair color had ruined my hair. I still had to cut some of the length but not nearly as much after using esalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Darcy, we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color on December 21st! |
ColorationAu bout de 3 semaines des racines blanches !!!A plusieurs reprises je les ais contacter toujours pareil très mécontente. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIsabelle M. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nous vous avons contacté par email et nous ferons un plaisir de vous aider. |
Colour setThought I would give this another go, I used esalon before and my colour was always fine. Then last year I got my colour which left my roots lighter than they already were, as alot of grey coverage. So I've been growing my hair out to then order the semi permanent dye to put it on and its now not covered my grey at all. So disappointed I contacted them but no help at all this time, basically i closed my account down. Far to expensive for then to be told after buying and using that there is no guarantee of full grey coverage with the semi ( I was not told this at time of order ) my hair is basically the same only my roots are lighter and my ends with the root ends refresher is darker yet again. Never again give chance after chance and now my hair is darker yet again. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorraine E.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
PerfectI was so happy with the results that this is my new “hair colorist” online 🥰 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - We're thrilled to hear that you're enjoying your custom color. We look forward to our next opportunity to delight you! |
Must TryLike how it is individualized, great color, colored well, and I can see myself ordering again :) Great first box, this company really hooks you up! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMariah - We're thrilled to hear that you're enjoying your custom blended color. We look forward to our next opportunity to delight you! |
Hello Gray!My gray hair comes back within 2 weeks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCecily - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |